Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
Refine
-
By rating
GREAT CUSTOMER SERVICE, the issue I met has been resolved, they guided me to how to fix it step by step, highly recommend!
We really appreciate the review! It's nice to see our work being appreciated and useful :)
Far more capabilities than the chat app I was previously using and so far the support (2nd install) has been great!
Thank you so much for your kind words and the perfect score! We will do our best to improve the product even further
I just started using the plugin, but it has been great so far!
Can't believe how good this is for free! I worked for a large company before launching this Shopify store and they were spending thousands for the functionality you get here for free!
Great program and the support is amazing...
muy bien sistema, me gusta el servicio,. lo recomiendo me para ideal para tener un buen sistema de leads
Thank you so much for your kind review! We really appreciate the perfect score
Great job everyone ! it works perfectly and backoffice team answer really fast ! 5 star rating for this app !
Thank you much! We appreciate the rating :)
Very good experience, I was able to sort all my clients problems very easy, instantly and over my store.
Thank you for leaving the review, we are glad to hear that Tidio was able to help you sort the problems! Should you need additional help just let us know!
This App is the Best Live Chat App in 2017! Period. If you are looking to use the best looking + best responsive Live Chat on your store. You are at the right place. Not only doesn't the Tidio Live Chat icon look absolutely flawless on your store (better than all the other boring live chat apps).... the customer service is second to none.
Martin and Olek have exceptionally delivered outstanding customer service to myself. These people practice what they preach exceptionally well by providing us excellent customer service at any time we need them through the live chat. Aha.
Thank you Tidio
Fast and excellent service. No hassle! It was super easy to set up and to modify once in place and support couldn't be better.
Hey! Thank you for leaving this feedback, it will surely help others to choose Tidio! Really glad to hear that you found it easy to set up and that our Customer Support was able to help you! :)