Reviews (857)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and effective live chat and chatbot functionalities, which improve customer engagement and communication. They praise the AI-powered chatbot for efficiently handling repetitive inquiries and commend the responsive customer support. The app's ease of setup, customization options, and multi-channel support are also highlighted. Merchants report increased sales and enhanced service efficiency, valuing the free plan and continuous feature updates.

November 3, 2024

Craft for Art
United States
8 days using the app
TIDIO LLC replied November 6, 2024

Thanks a lot for your review :)

November 21, 2024

IYOKIES COSMETICS
United States
2 days using the app
May 3, 2024

ArrowSoft
United States
About 1 year using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

December 12, 2023

Tannus
United States
10 months using the app
TIDIO LLC replied December 14, 2023

Thank you for rating us! Our goal is to consistently provide top-notch services, and we're glad to see that reflected in your experience

June 11, 2024

dtfprint.me
United States
10 months using the app
TIDIO LLC replied June 12, 2024

Thank you for your review, we appreciate it!

May 22, 2024

PowerSmart USA
United States
8 months using the app
TIDIO LLC replied June 4, 2024

Thank you so much for the great review!

September 27, 2023

Life Fitness Facility Shop
United States
8 months using the app
April 3, 2024

Wreythe's PokeShop
United States
5 months using the app
TIDIO LLC replied April 9, 2024

We're honored by your 5-star rating! Thanks for choosing Tidio.

December 18, 2024

Varify
United States
39 minutes using the app
TIDIO LLC replied December 20, 2024

Thank you for the 5-star review!

January 10, 2024

aBaby.com
United States
About 1 month using the app