Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Excelent service. Completly satisfied by their service as they helped me achieve my perfect chat appereance.
Hi there! Thank you so much for your kind review :) It's so great to hear that you are satisfied with our services so far. We will do our best to keep it that way! Chris
Great App plus fast Customer Service, every store should have this even when you're doing retail, dropshipping, or wholesale!
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
So far, great. Saved me a huge order when Shopify stalled an order. Shopify could not see the order but I could see what was in their cart with Tidio. The shopper had been ordering for 3 hours!
It is always great to see our app really helping our clients! Here's to many more saved deals :)
We have used it for a year now highly recommended and updates regularly!!
I like Tidio - we are not being responsive to our customers because we are not available - so turning it off til fall - which will be here before you know it!
Thank you so much for the kind words! We appreciate the review :)
Se dobbiamo scegliere un'app per occuparci al meglio delle nostre chat ormai ci affidiamo a Tidio ad occhi chiusi
Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. We will keep up the good work for sure!
i used this app and i am happy, customer services is very helpfully and friendly also you can get very quick support from them.
Great, solved all the problems of online chat, and the Tidio team is very willing to help you solve any problems, I wholeheartedly recommend it to you!
Thank you so much for recommending us! We really appreciate your kind words
undoubtly the best customer chat service i had ever used and the best is, that you can connect directly under the same app, your facebook customers with your website custoemrs, replying them is so fast and easy that keeps you online answering without the need to be on FB or on your site chat.
Thanks for this great tool.
Thank you, your encouraging words mean the world to our team. We are very glad that you enjoy Tidio! :)
i'm using this app to help me with the live chat, and the support team are available all the time.
thanks a lot
Thank you so much for the 5 star review! We are very glad to be a part of your business :)