Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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I very helpful App to use! The best support team! They reply in Quickest possible time and solved our problem!
very good and helpful customer services
chris help me one hour to solve my problem
thank you very much again chris
Hi there! Thank you very much for your kind review :) We are trying our best to keep the customer service on the top level. Let us know if you have any other questions!
great support and the possibilities within Tidio are very good. I am stunned what their bots are managing to do so far. Future will be even brighter!
Thank you so much for taking the time to review us, we are so grateful for your kind words!
great chatbots
price:
Reasonable and literally the lowest considering what this app offers
It distinguishes itself from other apps
Support:
they reply to me within seconds, they fix my problems within seconds too
App:
Looks professional can be downloaded on my laptop, and mobile device
with the 15/m I can have 3 operators so one of us is always alert for our customers at all times.
BOTS:
yes they have bots, a bot can help reply and respond to a customer that needs help in the many basic everyday questions, like product availably, wether we deliver here or there, or even tracking an item, and much more
and it'll always give the customer a button to speak directly to an operator incase the bot cant help in his or her enquiry
Try the app you guys, you get a few days for free what ye got to lose.
and am a very very picky person
See it in action at:
PremioMart.com
Great app!! do everything its says
This app is awesome for anyone in E-ccomerce looking for a live chat customer support system, that's user friendly and looks awesome and will help grow your business.
Thank you so much for your amazing review!
Operators respond instantly and I am really satisfied with this service for customer management and accountability
Thank you for your honest review, we really appreciate your kind words! If you happen to have any questions, let us know via Live Chat!
I HAVE JUST STARTED BUT IT'S GREAT
Good app and has a very good mobile app as well. Would recommend!