Reviews (857)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective live chat and chatbot functionalities, which improve customer engagement and communication. They praise the AI-powered chatbot for efficiently handling repetitive inquiries and commend the responsive customer support. The app's ease of setup, customization options, and multi-channel support are also highlighted. Merchants report increased sales and enhanced service efficiency, valuing the free plan and continuous feature updates.
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Hello! We're grateful for your review :-)
Thanks for the 5 stars and for your support of Tidio! Your positive experience is what drives us.
Thank you for the review! If there is anything we can improve or you have questions on, please reach out to us at support@tidio.net, we will be more than happy to assist :-)
Thank you for your review. Our Team member has reached out to you via email, so we can assist you and provide support regarding any issue you might have experienced.
Hi, I was helped by Tidio's chatbot very effectively and speedily. I am very greatful for the support!
19-06-25: Now I am not happy any more. One can never chat with a human advisor on Tidio. When encountering a real problem, like a feature that is supposed to work, but isn't, the bot runs quickly out of options and then you are "ticketed" for an email by a real person. I will probably have to wait for days now to get an answer. Email responses are too slow...
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Un excellent chatbot Vraiment ? Je recommande
Thank you so much for the 5-star review!
great
Thank you so much for the 5-star review!
Thanks a lot for the 5-star review! :)
your site frankly it could be great but!
did you see? the price too
for free chat and AI chat and for the others you paid more than 30 dollars each see 100 dollars total for a communication
frankly abuse your site
you have to spend more than 150 dollars see much more
Hi there! I'm sorry to hear the pricing may seem to expensive for you, as we try to adjust it for our customer needs as much as possible. Please note with a yearly plan you receive two months of the subscription for free! In case you need assistance with upgrade, our Team will be here to assist with choosing the right subscription. Please reach out to us at support@tidio.net
App muy completa y facil de usar
Thank you for your review, we're glad to know Tidio software is intuitive for our users:)
Thank you so much for your amazing review!
Thank you, we really appreciate your review :)
Thank you for the review, we appreciate it!
i tried to log in it showed password is incorect ichanged it and it still shows incorect so the app is not even opening
We can help you fix it easily! Help is on the way!
Olek - Tidio
Iam not
Thank you for your kind review!
Hard to use
Hi! I'm sorry to hear that you're having trouble. Typically, setting up Tidio takes around 30 minutes. I'd be glad to guide you through the process during a brief call. I'll send you an email soon with more details.
Olek - Tidio
Thank you for the review!
Super application qui gère tout en un
Thank you so much for your feedback!
Thank you so much for your amazing review!
Miguel is very helpful, calm and friendly and professional
Hello there! Thank you for your feedback regarding Miquel, he's indeed the best! :)
great app
Thank you very much for your feedback!
Its an app with great feature and helps in growing business.
Thank you so much for your kind words about our software!
Hi there, thank you for this amazing review!
nice app
Thank you for your review :)
What a great App. Strongly recommend it
Thanks for leaving this amazing review!
me gusto ucho y siento queestoy aprendiendo
Hi, thank you for this feedback!
Thanks a lot for this great review :)
Hi there, thank you for the review. We would like to get more details on it -- could you please reach out to us at support@tidio.net? Our Support Team will do their best to assist you and sort out any issue you may have. Thank you!
Carlos the goat frfr
Thanks for your review! I'll make sure to pass your feedback to Carlos :)))
es muy eficiente.
Hello there! We're thrilled with your review, thank you!
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Hello there, thanks so much for the amazing review:)
It’s the best out of bests
Hello there! Thank you so much for that excellent feedback!
Carlos helped me, great work! Very fast and easy communication!
Hi there, thank you so much for the review! I'll make sure to pass it to Carlos, he is a true gem!
amazing support
Thank you for this amazing review. We are delighted to know you appreciate our support :)
Thank you very much for this amazing review!
Thanks a lot for the great review!
Thank you so much for the great review!
Good job!!
Thank you for your review!
So far nice
Thank you for the review! If there is something we may improve to make your experience even better, please contact us at support@tidio.net, we will do our best to help.
Thank you so much for your review, it made our day!
Muito bom !!! Gosto de mais do fato de ele fazer quase tudo!
very great app
Thank you for the 5-star rating! We're happy know you had a positive experience with Tidio.
If you ever have any questions or feedback, feel free to reach out at support@tidio.net.
Very good! I'm satisfied with Lyro, the AI bot :)
Thank you for the positive feedback! we're thrilled to hear that you're satisfied with Lyro, it means a lot to us.
best
Your positive feedback means the world to us! Thanks for being part of Tidio.
Your 5-star rating made our day! We're delighted to know that Tidio is meeting your needs.
Thank you so much for the glowing review! We're thrilled to know that you're enjoying Tidio.
This conversational AI significantly simplifies my daily tasks, effectively filtering out unwarranted messages from spammers and persistent salespeople attempting to promote their products in my store. Beyond just streamlining communication, it enables me to engage with individuals only when necessary, sparing me from unnecessary conversations. Additionally, the chatbot is a highly proficient sales team member who excels in driving sales initiatives.
Thank you!! We're thrilled to hear Lyro, our AI solution, is streamlining your communications and filtering unwanted messages. Your satisfaction is our top priority! This review means a lot to us!
Best, Olek - Tidio
Thanks so much for your excellent review!