Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Very helpful customer service team, quick and easy support! Easy app to navigate.
Free app that has alot of good uses!! I am very happy so far - I just installed yesterday but it has been going very well!
Thank you fr the review! We hope that our app helps you grow your business further!
OHMGSH! There are alot of apps that I download and then delete because they are not compatible with what I am looking for, but this app is everything I need! I take soooo many custom orders that my customers are always needing to message me and now it's even easier! Thanks for offering this and I hope you all make more like it! BTW never a problem or crash with the app!
Easy to install and very easy to use. Would definitely recommend for any store that requires live chat to connect with their customers.
很棒，很不错，服务态度也非常好。 使用感很不错，售后服务也很好。推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐推荐
Thank you very much for the kind review and recomendation! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)
Great app and great customer service!
Amazing app! Has really increased our conversions and is WELL worth the price. We tried many different chat/help/sales apps: Intercom, ReAmaze, Chatra, Shopify Ping all before settling on this one. Has everything we need and even allows us to do our email marketing from within the app, so we don't need to have another email marketing software. I only wish it had text integration. It probably does, and I am missing it somehow. Would definitely recommend it.
Thank you so much for the kind words, which we do not have a text integration at this time, it sounds like a great idea for future integration.
Extremely helpful, and very knowledgeable. Highly recommended!
So much information available, and whether you need guidance or step by step support, the team at Tidio are always available to help!
It's so nice to see your review. We're proud to help you and other merchants. :)
Muy buena aplicacion y practica, se ve y se siente muy profesional,la recomiendo a todos. Gracias a todo el equipo.
Gracias! Thank you so much for your review!
HATS OFF! This is ridiculously amazing! I have been using the app for like days but I can not understand why this app is that great! I’m talking about the free features only. I dont know how and why on earth one app can be so USEFUL and HELPFUL like... guys I’m out of words. I can not stress enough how great the app and features is. Again, hats off for the best application E V E R!!!!!!!!