Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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WOW WOW WOW - this APP is awesome. Powerful and flexible. Customer support is rock solid and held my hand all the way - I highly recommend.
Nice! Thank you so much! :)
Tidio is DOPE! I love it. I installed it just a few weeks ago and it works so much better than what I had before. I've been able to do some upselling through the chat feature too, which is always great! And I also love that they have an andriod app so I can answer questions from customers on the go. love that!
Overall, 5 stars! :)
They always respond quickly and clearly when we ask some questions to the support center on the chat bot.
Thank you so much for the amazing review :)
Trying to connect with the customer. Doing it at the front end with a very flexible message is nice. Thx, Tidio.
You're most welcome, and thank YOU for giving us a chance and for this amazing review! We really appreciate it!
Just installed this app and customised it to our needs and to match our theme. So far it looks an amazing app with plenty of options. It was important for us to be able to interact through mobile which this app does offer. We would have liked a cheaper pro package for a single user though. Still giving it 5 stars for the team's effort in bringing such a useful, sleek and streamlined app.
excellent support, great app, have mobile app, stuff, this nice work. But app not working with VPN service.
Thank you so much for your review! We will make sure to work on our app so it is possible to use it with VPN services too. Thanks for the feedback! We really appreciate it
I was doing a test run, I really liked how it has this alerting pop up sound, in a pleasant tone. It works perfectly fine and can be integrated into your facebook and instagram sales, so communication can be done in one setting.
Thank you for your honest review, we really appreciate that!
Just installed this app and was pleased to find support ready and available to guide me through a couple settings. So far this is a great app easy to use and lots of nice features
So far so good. The app was super easy to install and we are off to the races now - within minutes. Customer service also seems helpful as they already checked in with us.
Great solution! Congratulations!