Reviews (1,869)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, intuitive interface, and high customization. It's praised for boosting conversions and sales through real-time customer service via live chat and chatbots. The AI chatbot is trainable and can filter unnecessary messages. The app offers a free plan, supports multiple languages, and integrates well with social media platforms. Merchants also value the mobile app for managing chats on-the-go and the frequent updates to functionalities.
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The support team is responsive and professional, solved my issues quickly and are very careful about customer experience.
We are honored by your wonderful review! Your feedback motivates us to continue providing exceptional service to all our customers.
I just started using the plugin, but it has been great so far!
Best chatbot I have used. For someone who is unemployed, this has helped me a lot.
great support and the possibilities within Tidio are very good. I am stunned what their bots are managing to do so far. Future will be even brighter!
Thank you so much for taking the time to review us, we are so grateful for your kind words!
I'm not very tech savvy but whenever I have a question they are always very helpful! Great customer service.
Their layout for live chat is very good and colorful I am going to keep using it for my website =)
Thank you for the review. We're so happy to hear you like Tidio appearance and you want to continue using it, it made our day!
Great app to use and support team is amazing and prompt on helping out!
Thank you very much for the review, we appreciate it!
Good price, good features and excellent customer support.
Thank you so much for your kind words! We're thrilled to hear that you're pleased with our pricing, features, and customer support. Providing value to our customers is our top priority, and your feedback is truly motivating.
We're here to ensure your experience with us remains top-notch.
Great app! I am still learning how to use it properly but the support team is always willing to help!
Absolutely outstanding service and great insights.
I would recommend this app to everyone who wants live chat on their site
Hello! Thank you so much for your amazing review! We're really happy to read that you enjoy using Tidio! And we're really glad that our Support Team has been helpful