Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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From Dumux&EurekaYa
I use this app and it is amazing. The first time I use an app with a lot of features that help any business to stay in touch with customers at any time. This app help us too much to increase sales and get more leads. Thank you and Congrats to all the Team.
Thank you so much for the kind words of encouragement for our team and the 5 stars! :)
Love it! Just wished there was a noise that i could add the the chat that was louder? other than that fantastic.
Tidied was so easy to install. And the off-line messaging works unlike olark which I was using before this. The chat pop-up is a little bit bigger than I'd like it and I wish I could control the size of it otherwise it works great!
Thank you to the team you are doing a great job I really like the app and I would love to wish everyone
We appreciate the review and kind words! :)
Awesome app that works perfectly. Absolutely love it!
This app will play a vital role in customer acquisition and service. The UI has a slight learning curve. Fortunately, Tidio's customer service is top notch. Shout out to Rafal from Poland! Thanks for all the help!
Great app! Works really well for my purpose (giving my customers a better experience). I like that it gives you a lot of options.
This is exactly what we were going for when creating Tidio, thank you for the kind words :)
Awesome functionality. Currently on Nicemodernmenswear.com
My favorite part is downloading the PC "app" and getting a notification every time a new visitor comes to the store!
I'm enjoy to use this app and it's very powerful. Although no one has talked to me yet. I hope it is useful to me and I will upgrade my package if necessary.Thank you.
Thank you so much for the 5 stars! :)
Great little addition to our business. Very easy to setup. The customer support is pretty awesome. Easy to use interface and setup. No complaints over here,
Thank you for sharing a review of your recent experience. Our support team is committed to providing high-quality customer service, and we’re thrilled to hear that we are doing a good job!