Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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I am having a great experience so far. The bot is saving me time and doing a great job capturing leads and assisting my visitors.
That's awesome! Great job with the bot. And thank you for the review. :)
We've been using Tidio for few months and I have to tell you... This is a "must have app". A lot of cool features and an excellent support team. I had an issue during the upgrade process (my fault) and they were fast to respond and solve my problem.
Helpful team. Great app.
Thank you so much!
I really love this product, been using it for over 12 months and it's excellent!!
The support is instant and they are willing to mould the Live Chat to suit any website.
Tidio chat works on all my platforms, Wix, shopify and my mobile app.
There mobile and PC apps are great too.
Amazing app. Great costumer service and the chatbots are just increddibile. HIghly recommencded to use them and not only the chat.
Thank you so much for such a great review! Great support and useful features are what we are known for :)
Wish I found this app sooner! Sales have increased & overall customer experience has improved. Been a great add on to our online store.
This is my first time. I think it is a good app that can use easily and help to connect most of the options and as a pro package owner, I hope to find how useful this to me. {lease help me to improve and make the best online shopping website.
Thank you so much for the review! :)
This live chat function has definitely been a great addition to my site. Been able to close sales instantly on the chat. Olek is super helpful too.
Easy to install and easy to use. Great for customer service! Truly recommended this app. AND IT'S FREE to start with.
Perfect, thank you so much.
Funciona muy bien, especialmente las notificaciones, especialmente útil al utilizar en el móvil, es igual de practico en el Pc
Thank you so much for the 5 stars and kind words :)