Reviews (1,939)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Trying to connect with the customer. Doing it at the front end with a very flexible message is nice. Thx, Tidio.
You're most welcome, and thank YOU for giving us a chance and for this amazing review! We really appreciate it!
Just installed this app and customised it to our needs and to match our theme. So far it looks an amazing app with plenty of options. It was important for us to be able to interact through mobile which this app does offer. We would have liked a cheaper pro package for a single user though. Still giving it 5 stars for the team's effort in bringing such a useful, sleek and streamlined app.
excellent support, great app, have mobile app, stuff, this nice work. But app not working with VPN service.
Thank you so much for your review! We will make sure to work on our app so it is possible to use it with VPN services too. Thanks for the feedback! We really appreciate it
I was doing a test run, I really liked how it has this alerting pop up sound, in a pleasant tone. It works perfectly fine and can be integrated into your facebook and instagram sales, so communication can be done in one setting.
Thank you for your honest review, we really appreciate that!
Just installed this app and was pleased to find support ready and available to guide me through a couple settings. So far this is a great app easy to use and lots of nice features
So far so good. The app was super easy to install and we are off to the races now - within minutes. Customer service also seems helpful as they already checked in with us.
Seamless integration! Very good app, will be keep using this app
Great solution! Congratulations!
Very great app. I love that it does everything, abandoned carts, chat and automations. The have a mobile app and desktop app that makes it very realistic for our small team to be available for chat all whenever required
genial , me encanta
Hi there, thanks a lot for such kind words!