Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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I added Tidio not thinking much of it, but it has really great automations. I can't be there all the time, and it makes my store seem so much more professional. I am pleased with this app.
Thank you for the kind words! We are glad that you are enjoying our chatbots feature, there is more to come, so stay tuned. If you happen to have any questions or issues, do not hesitate to message us!
This is a great program, which offered us immediate assistance with our website setup and helped us gain & keep new customers. Highly recommend it, and if you don't believe it... TRY it for free!
The chatbot saves us A BUNCH of time. We have cut our customer support load in half. Also the integration to see order status and delivery information is amazing.
Thank you so much for the lovely review. We are glad to hear that our chatbots are helping you out!
I'm in love. Thanks for making such an amazing addon. One click install. No coding. Heaps of options. Looks great. Works great. Automation is insane. Couldn't be better. Oh and the mobile app works great too.
Intervention rapide et efficace. J'apprécie ce live tchat. L'application à l'ai chouette même avec le plan gratuit.
They are very fast for response. They answered all my questions very quickly. The application is very easy to install and use.
Awesome, thank you!
Easy to use & intuitive product, with amazing & prompt support esp. from Arek! A big thank you to everyone that made this APP happen.
Very happy with this app. Our customers find it easy to use as well as our staff. Support is readily available when I have questions.
tidio has a support that answers quickly and correctly to the questions asked, really I recommend the application tidio
Thank you so much for your kind review! We really appreciate your compliments and the perfect score
I have normally always been religious towards Zopim Live Chat, but i had a look at Tidio and the chat design was very appealing and refreshing. Now besides that, you can't customize it in many ways, to make it fit your website perfectly.
There are also a Desktop and Mobile apps, which work very well.
The dashboard and interface of the app is also super well done - And now recently i just found out that there are automations in this chat app as well, which looks REALLY promising, conversion wise.
Oh yea.. And their customer support A+