Reviews (1,924)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its combination of live chat and chatbot features, which boost customer engagement and conversions. They appreciate its user-friendly interface, ease of setup, and customizable design options. The app is noted for its reliable performance and simple chat setting adjustments. Exceptional customer support is also a major plus, with staff often praised for their responsiveness and helpfulness.
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Great program and the support is amazing...
muy bien sistema, me gusta el servicio,. lo recomiendo me para ideal para tener un buen sistema de leads
Thank you so much for your kind review! We really appreciate the perfect score
Great job everyone ! it works perfectly and backoffice team answer really fast ! 5 star rating for this app !
Thank you much! We appreciate the rating :)
Very good experience, I was able to sort all my clients problems very easy, instantly and over my store.
Thank you for leaving the review, we are glad to hear that Tidio was able to help you sort the problems! Should you need additional help just let us know!
I like this app, its pretty simple and easy to manage. Mostly used by experienced people and newbie, I was recommended to use it. I am fully satisfied
Thank you for your kind words. I am sure we will continue to deliver and in the future deserve all 5stars from You! :)
This App is the Best Live Chat App in 2017! Period. If you are looking to use the best looking + best responsive Live Chat on your store. You are at the right place. Not only doesn't the Tidio Live Chat icon look absolutely flawless on your store (better than all the other boring live chat apps).... the customer service is second to none.
Martin and Olek have exceptionally delivered outstanding customer service to myself. These people practice what they preach exceptionally well by providing us excellent customer service at any time we need them through the live chat. Aha.
Thank you Tidio
Fast and excellent service. No hassle! It was super easy to set up and to modify once in place and support couldn't be better.
Hey! Thank you for leaving this feedback, it will surely help others to choose Tidio! Really glad to hear that you found it easy to set up and that our Customer Support was able to help you! :)
Great addition to our site! Customer journey and interaction has been super since deploying Tidio!
The ease of use and installation is out of the world. I also like that you can track visitors on the site in real time. Love it.
This is garbage. The UI is constantly changing and is becoming annoying to use. We are switching to something real like ZenDesk. Bye.