Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
Refine
-
By rating
not bad. but I can't receive messages instantly through your web now. and min 100 characters are difficult to attach. thank you.
Une application indispensable pour chaque site, vraiment top !! la plus value qu'elle apporte est non négligeable
Thank you so much! :)
Love it! I had given up finding a nice chat at an affordable cost for our website. But then I found Tidio! It works great, is beautiful, and is full of great features! I say give it a try. You won't be disappointed.
Thank you for your kind words! :)
Es realmente útil, lo tengo conectado también a Facebook e Instagram y funciona bastante bien, me preocupaba un poco que tuviera idioma Inglés como predeterminado ya que mi tienda está completamente en español, pero hasta ahora no he tenido problemas
The app is user-friendly and easy to integrate. allows to stay connected with visitors, and answer questions which can help with conversion rates. plus amazing customer support. Ian and Jakub have been super helpful with setup. highly recommend!
Thank you for the review! I will be happy to forward your kind words to Jakub :)
amazing team very reactive which is always appreciated when you start using an app. Thanks a lot to Maciek for his help
Thank you so much for such a positive review! We will make sure to let Maciek know about this :)
The support team is patient and useful. The support team is patient and useful. The support team is patient and useful. The support team is patient and useful.
Thank you so much for your review! We really appreciate it
TIDIO helps to communicate with our clients better and faster. The good thing is - it's really easy to use. Thanks!
Thank you so much for the kind words and 5stars :)
This is a great app that provides a bunch of features for our store, we are very happy with it. Thanks!
Thank you for the 5 stars :)
Keep charging me even after repeated attempts to get them to stop.