Reviews (1,940)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its live chat and AI chatbot features, noting significant improvements in customer communication and increased sales. They praise its user-friendly interface, customizable chat options, and mobile support for on-the-go communication. While there are occasional glitches, the responsive customer support team is effective in resolving issues, enhancing the app's reliability and merchant satisfaction.
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Just started using Tidio, but seems to all work perfectly... Excited to use the service may upgrade if I need to.
Hi there! Thank you so much for your lovely review :) Let us know in case you need any guidance. Chris
best free app in the app store for live chat. a must have. we use it on our site. check it out www.ycddiscounts.com
Really cool app. Good to connect with customers
Awesome app for direct chatting with customers. Also the support team is so patience and kind. Thanks Marianna.
Howdy! Thank you so much for your amazing review! And thank you so much for your kind words, we're really happy to read that you're satisfied with our Customer Support Team! If you need any assistance -- you know where to find us. We will also pass on your message to Marianna. :)
Great App! Very useful to my business
Extremely proactive and responsive support. I signed up on their website with what I thought was the Forever Free plan. I checked my dashboard and it said I was on a Paid plan. I immediately messaged support. Olek responded and manually fixed the issue. He then walked me through all the detailed steps to install their javascript in my theme. And that was it. Thanks Olek!
I was a little bit sceptical about whether it would help the store and how easy it would be to setup. I LOVE TIDIO! Wish I had done it ages. Really helps with conversions and a doddle to set up. Monthly cost is fair too :)
We love you right back! Thank you so much for the kind and encouraging words <3
Very easy and intuitive to install and use. Will recommend this app to some of my friends.
Kudos for creating a brilliant App. I can chat with my customers from my phone anytime, anywhere! An essential App for any Shopify owner!
This chat app is a MUST HAVE. I originally used Shopify PING and this one is 10x better and the FREE PLAN is perfect for 90% of small businesses. I have been using it for over a month on the free plan and I love it. What sealed the deal for me was they have a desktop app that perfectly syncs with the mobile chat app so I can respond to customers both on my phone or my desktop while I am working.
Thank you so much for the amazing words! We are proud to be a part of your business :)