Reviews (1,875)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup, intuitive interface, and high customization. It's praised for boosting conversions and sales through real-time customer service via live chat and chatbots. The AI chatbot is trainable and can filter unnecessary messages. The app offers a free plan, supports multiple languages, and integrates well with social media platforms. Merchants also value the mobile app for managing chats on-the-go and the frequent updates to functionalities.
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nice ap, does the job
Hello there! We're happy with the review you left us!
Their app and website has been down for the last 3 days, not sure whats going on.
Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio
It’s the best out of bests
Hello there! Thank you so much for that excellent feedback!
Complicated to understand...dashboard is cluttered...way, way too much going on in a disorganized manner
Thank you for the review, we're sorry to hear that you consider our app that way. If there is anything you would like us to assist you with, please reach out to us at support@tidio.net or reply to the email we sent from that address. We'll do our best to clarify any doubts you may have regarding Tidio functions.
good experience, live chat solved my issue. its a good app.
Thanks a lot for the review! We're glad to glad to hear we were able to sort out the issue you experienced.
Tidio has been amazing for us, the help desk staff are almost always available and have helped us immensely.
Thank you! We're doing our best to be always there to assist our customers :)
amazing support
Thank you for this amazing review. We are delighted to know you appreciate our support :)
更新之后跟屎一样
Great experience both bot and human operator very and highly patient and helpfull.
Thanks so much for the review! It's amazing to know you're satisfied with our Support and Lyro as well :)
genial , me encanta
Hi there, thanks a lot for such kind words!