TikShop: Omega Pixel & Catalog
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (304)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective pixel tracking and easy product feed synchronization with TikTok. They appreciate the user-friendly interface that simplifies setting up multiple pixels without needing coding skills. The seamless Shopify integration and responsive, multilingual customer support available 24/7 are also praised, especially for their proactive help with pixel setup and tracking issues, enhancing merchant satisfaction.
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Suppor did a great job helping me through my user error. Explained everything in great detail and I was able to use multiple pixels across different sites all within the same ad account. The Shopify setup only limits you to 1 business account connected to 1 store. This forces you to set up a new Business Manager for each website which isn't ideal.
Hi Maison Viano,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team
Joyce is a very helpful support rep. Helped me with issues and understand this proces to the T. Immediate responses, excellent english and communication.
And top understanding on subject of Pixel.
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Joyce receives the recognition she deserves. Thank you again and have a great day!
Having some tracking issues with the app right now, which hopefully get solved soon. Nevertheless I can say that support is very gentle and really tries to help. Tracy is one of the best customer support guys I have ever been in contact with. Immediately messages when there is an update with the devs and always tries to help and look one step further.
Thanks for taking the time to leave us feedback! We appreciate it.
Our team has noticed your feedback about our tracking results compared to the Shopify report and has explained to you the difference between the two tools. We hope that this information will help!
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Support was so helpful i have nfi with pixels and they helped me through everything! Thanks so much!!!
WOWOOWWO!!! Thanks, big time for the kind words! 🙌🙏🏻🙌🙏🏻🙌🙏🏻
It means a lot to the team!
Omega TikTok Multi Pixels team
Would give zero stars if I could.
Omega developers offered to help install the code as tracking wasn't working properly. We asked for specific times that any changes would be made so that we could immediately test as to make sure there was no impact on customers.
They agreed, then ignored this, making the change during the middle of the night and only informing us after the change had been made. The exact opposite of what was agreed. The result was that the code interrupted customers ability to add to basket and we were unable to take any orders until code was reverted. Cost us thousands of £.
Would not recommend, at all.
Hello everyone at Desmond & Dempsey Team,
Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced. We understand how frustrating this must be for you, and we are truly sorry for the misunderstanding about the fixing time.
As you mentioned, due to timezone differences, our technical staff had to fix the issue during your nighttime, but we understand that this may have caused some inconvenience. We also apologize for any confusion about our ability to miss your concern. Our developers would be more than happy to have a live session with you to investigate the issue and resolve it.
We want to assure you that we take your concerns seriously, and we are always committed to improving our services and providing the best experience for our customers.
Thank you again for bringing this matter to our attention. If you have any further concerns or feedback, please do not hesitate to contact us directly. We hope to have the opportunity to make things right and earn back your trust.
Thank you Joyce I have problem with TikTok Pixel
Because Im Korea, Korea cannot use shopifypayment
So i coding payment process In my Cart Page
it is problem..
my tiktok pixel tracked untill Cart Page
but complete payment not track...
So i ask Omega app
Joyce save me
She is very kind!!!
She solved my tiktok pixel Problem..
Thank you So much Joyce!!!!!
Thank you
We’re so happy to hear you had a great experience with the Omega Tiktok Multi Pixel app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and Let’s boom your sales MASSIVELY 🚀🚀🚀 with Omega Tiktok Multi Pixel!
Amazing Customer Support Joyce and she was giving me all answers regarding Tiktok Tracking also she was very polite and humble, when I came back the second time then coincidently she met me again I think GOD want to become friends and she deal with me very well, I pray she gets more success in her life stay blessed highly recommended this application to everyone.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Amazing people on the support team. Helped me for setting up the TikTok pixel from start to end. Especially the support person Rosie who helped me with this process amazing person and the App is also working perfectly fine.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
DO NOT INSTALL FOR TIKTOK**
This app is overreporting my sales, for example I've got 1 Complete Payment but in Ads Manager it showed 7 Complete Payments!
NOTE* I've NEVER ever had reporting issues this big with TikTok Sales Channel app. Although support keep telling me to enable API and it will fix it, they were delusional since API was turned ON and connected via code.
Notes for Omega Pixel -> Should you attempt to remove this review, I will pursue additional measures to substantiate my concerns regarding this application's quality since I've got proof of Ads manager and Chat transcripts to back up these claims.
Hi there,
Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.
We are sorry to hear you had such a frustrating experience with the Tiktok Ad manager resulted in overreporting, that's not what we like to hear. I've shared your review with our dev team, and we are having a technical support agent to contact and check specifically your case. Please check your email and let us have another chance to support you in detecting this issue. Your satisfaction is our priority and we would love to make it right with this situation.
Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com
Thank you,
Kaylee, Leader of the Omega Customer Support team
Meilleure application. je le recommande vivement . Le service d’assistance répond très vite. Je lui attribue une meilleure note
Merci pour la super revue!
C'est formidable d'entendre que vous trouvez l'application de pixels Multi TikTok utile. Je souhaite que des annonces plus précises arrivent bientôt.
Tous mes vœux!