TikShop: Feed & Omega Pixel

TikShop: Feed & Omega Pixel

Reviews (295)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pixel setup and tracking, noting its user-friendly interface and seamless Shopify integration. The support team is praised for their responsiveness and 24/7 availability, making it a reliable choice across different time zones. Additionally, the app enhances e-commerce activities with robust campaign management tools and accurate data tracking, crucial for optimizing TikTok advertising efforts.

September 23, 2023

DO NOT INSTALL FOR TIKTOK**

This app is overreporting my sales, for example I've got 1 Complete Payment but in Ads Manager it showed 7 Complete Payments!

NOTE* I've NEVER ever had reporting issues this big with TikTok Sales Channel app. Although support keep telling me to enable API and it will fix it, they were delusional since API was turned ON and connected via code.

Notes for Omega Pixel -> Should you attempt to remove this review, I will pursue additional measures to substantiate my concerns regarding this application's quality since I've got proof of Ads manager and Chat transcripts to back up these claims.

Nervila UK
United States
2 days using the app
Omega replied September 24, 2023

Hi there,

Thank you for writing a review, I sincerely appreciate you bringing this issue to our attention.
We are sorry to hear you had such a frustrating experience with the Tiktok Ad manager resulted in overreporting, that's not what we like to hear. I've shared your review with our dev team, and we are having a technical support agent to contact and check specifically your case. Please check your email and let us have another chance to support you in detecting this issue. Your satisfaction is our priority and we would love to make it right with this situation.

Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com

Thank you,
Kaylee, Leader of the Omega Customer Support team

July 24, 2023

Meilleure application. je le recommande vivement . Le service d’assistance répond très vite. Je lui attribue une meilleure note

EZIN JOACHIN
France
2 days using the app
Omega replied July 31, 2023

Merci pour la super revue!
C'est formidable d'entendre que vous trouvez l'application de pixels Multi TikTok utile. Je souhaite que des annonces plus précises arrivent bientôt.
Tous mes vœux!

June 7, 2022

Can you create only one pixel that can be used during the trial period? Can I open more than one only if I pay?

SHOPYTK
United States
2 days using the app
Omega replied June 7, 2022

Dear everyone at SHOPYTK team,

Thank you for taking the time to write a review, I appreciate your feedback, and I'm sorry for any negative experience using our app.
With our app, we can add unlimited browser pixels. However, the event API will be different, in our plan, you can use 1 event API for free, if you would like to add more, you need to upgrade with an extra charge.
Our customer support team has reached out to you for better support, could you please check it out?
We look forward to hearing from you back.
Regards,
Kaylee, Leader of Customer Support Team.

September 5, 2022

Amazing app. These guys are professional and know what they are doing. Our previous tiktok pixel is tracking all sorts of wrong data. We had the Omega FB Pixel first and then decided to try their Tiktok pixel too, and oh mine, it's great!

Belle Rose Nails
United States
About 1 hour using the app
Omega replied September 6, 2022

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the apps. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟
Cheers,
Tracy

December 18, 2022

amazing service! Tracy went above and beyond! I recommend this app for anyone that needs more than one pixel

bucketlistproject
United States
About 1 hour using the app
Omega replied December 19, 2022

You are the reason for us to grow more and bring a better customer experience.

Once again, thank you for trusting and using our app. Remember that we’ll always be along with every single Ad.

From Tracy and Omega TikTok Multi Pixels team

November 23, 2022

The installation was very easy, the events are being tracked with the TikTok API perfectly, and the support was also great. Love it.

EQUA - Sustainable Water Bottles
Slovenia
36 minutes using the app
Omega replied November 23, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Tiktok Multi Pixel app. We look forward to serving you for many years to come!

September 26, 2024

Freya & Mia
Netherlands
16 days using the app
Omega replied September 27, 2024

Thank you for the 4 stars! ⭐⭐⭐⭐ We're glad you're enjoying the TikShop: Feed & Omega Pixel app! If you have any feedback or need assistance, please let us know—we're here to help! 😊🚀

July 18, 2024

Rambli Studio
Pakistan
About 2 months using the app
Omega replied July 24, 2024

Thank you for the 5-star rating! 🌟 We’re thrilled you’re happy with the Omega ‑ Pixels & Events API app. If you need any more help or have any feedback, don’t hesitate to let us know.

November 11, 2024

Urban Home
United States
44 minutes using the app
Omega replied November 14, 2024

Thank you for the 5-star review! 😊 We’re thrilled to hear you’re enjoying the TikShop: Feed & Omega Pixel app! 🌟 If you ever need assistance, our team is here to help. Thanks again for the support! 👍

November 18, 2024

Lara Grace Berlin
Romania
24 minutes using the app
Omega replied November 20, 2024

Thank you for the 5-star review! 🌟 We're so happy you're enjoying the TikShop: Feed & Omega Pixel app. If you ever need assistance, we're always here to help! 😊🚀