Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy installation, and seamless integration with Shopify and TikTok. The customer support team is praised for their responsiveness and expertise. Merchants find the tracking capabilities, including multiple TikTok pixels, accurate and problem-solving. The live chat software and proactive customer support are also appreciated. The app's campaign management tools, engaging ad formats, and tailored assistance are seen as valuable for e-commerce businesses, especially those looking to tap into TikTok's marketing potential.

November 23, 2023

Extremely easy to use, even for those who aren't technically inclined like myself, can easily set up pixels in just a few steps. When using the pixel with the app, the campaign tracking is quite accurate, it's much more reliable compared to other pixel-setting methods I've tried before. The support team and technical team have been very helpful, providing specific assistance based on settings in my TikTok and Shopify accounts instead of giving generic responses. Highly recommend!

PersonalFury
Vietnam
About 1 month using the app
Omega replied November 26, 2023

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊

December 28, 2023

The data is accurate and the service is very good.

ekyee
United States
9 months using the app
Omega replied December 30, 2023

Thank you for your feedback! 🌟 We're delighted to hear that you found our data to be accurate and that you're pleased with our service. Providing accurate data is crucial, and we're glad it has met your expectations. We also appreciate your kind words about our service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our app! 😊🙌📊

February 1, 2024

Thank You for helping to set up the pixel and its working perfect

Interwood
Pakistan
About 24 hours using the app
Omega replied February 2, 2024

You're welcome! We're glad to hear that we could assist you in setting up the pixel, and it's working perfectly for you. If you have any more questions or if there's anything else we can help you with, feel free to let us know. We're here to help! 😊🌟🚀

February 23, 2024

tracy helped me very fast! thankyou

Evelyn-Oslo
Netherlands
1 day using the app
Omega replied February 25, 2024

You're welcome! 🌟 We're delighted to hear that Tracy could assist you quickly. If you ever have more questions or need further help, don't hesitate to reach out. Thank you for choosing our service! 😊🚀 #FastSupport #CustomerSatisfaction 🌐🛠️

December 8, 2023

Great app - super easy to make a catalog. and fantastic customer support!! had a few issues with the pixel not picking up some data and the team was quite responsive constantly followed up to ensure that everything was working smoothly.

Sang-e-meel Publications
Pakistan
About 1 month using the app
Omega replied December 10, 2023

Thank you for your feedback! 🌟 We're glad to hear that you found our app great and super easy to create a catalog. We're also delighted that you had a fantastic experience with our customer support team. It's great to know that they were responsive and proactive in addressing the issues you had with the pixel, ensuring that everything worked smoothly for you. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🌟

January 15, 2024

The app works wonderfully and Anna from the support team helps tremendously with testing and fixing a minor problem. Love the app and their great customer service!

Lumiberry
United States
1 day using the app
Omega replied January 16, 2024

We're delighted to hear that you're enjoying the app and that Anna from our support team could assist you effectively! 🌟 Our goal is to provide a seamless experience, and it's fantastic to know that our customer service met your expectations. If you ever need further assistance or have more feedback, feel free to reach out. Thanks for the love and for being a valued user! 🚀💙

April 19, 2024

great customer support!!!

Pure Bamboo
Romania
2 days using the app
Omega replied April 22, 2024

Thank you for the fantastic review! 🌟 We're so pleased to hear that you had a great experience with the customer support team at Omega ‑ Pixels & Events API. We strive to provide responsive and helpful support to ensure our users can make the most of our app. Your feedback is very important to us, and we're thrilled we could meet your expectations. If there's anything more we can do for you, just let us know. Thanks again for choosing Omega! 🚀👍

November 13, 2023

Niel helped me a lot, I had problems with my pixel. He requested limited access to my Shopify store to install the correct code so that all Omega data could be properly forwarded to my Tick campaign. He was very helpful and I am satisfied with his knowledge and skills in recognizing the problem. Thank you Niel

Rehba
Netherlands
7 months using the app
Omega replied November 16, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Niel receives the recognition they deserve. Thank you again, have a great day!

January 16, 2024

I am new to using the TikTok shop, very new, and needed help as the act events weren't firing properly, Andy from omega was a massive help and did all the hard work and let me know when it was done! thank you Andy!

Nugs & Shake
United Kingdom
About 1 hour using the app
Omega replied January 19, 2024

🌟 Thank you for your awesome review! We're thrilled to have you on board with our Multi Tiktok pixel app. 🚀 It's fantastic to hear that Andy from Omega provided you with such great assistance and resolved the events issue. 🛠️ We'll be sure to pass on your gratitude to him! If you ever have more questions or need help, don't hesitate to reach out. Happy TikToking! 🎉

April 12, 2024

It's great and its customer service is top notch

Flaregirls
China
1 day using the app
Omega replied April 13, 2024

🌟 Thank you for your review of Omega Pixel - TikTok Pixels app! 🚀 We're thrilled to hear that you find our app great and that you've had a top-notch experience with our customer service! 💫 We're dedicated to providing excellent support, so it's fantastic to know that it's been recognized. 🤝 Don't hesitate to reach out if you need anything else in the future! 💬 Thank you for your support! 🙌