Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy installation, and seamless integration with Shopify and TikTok. The customer support team is praised for their responsiveness and expertise. Merchants find the tracking capabilities, including multiple TikTok pixels, accurate and problem-solving. The live chat software and proactive customer support are also appreciated. The app's campaign management tools, engaging ad formats, and tailored assistance are seen as valuable for e-commerce businesses, especially those looking to tap into TikTok's marketing potential.

March 19, 2024

Anna helped me a lot. She took the time to set the pixels at multiple stores. I definitely recommend Omega!

F&D Oslo
Netherlands
About 14 hours using the app
Omega replied March 21, 2024

🌟 Thank you so much for your glowing review! We're thrilled to hear that Anna provided such exceptional service in setting up your pixels at multiple stores. At Omega Pixel, we take pride in our dedication to our customers' success. Your recommendation means the world to us! 💼 #OmegaPixel #TikTokPixels 🚀

March 11, 2024

customer support is spot on

paawy
Cyprus
6 months using the app
Omega replied March 14, 2024

🌟 Thank you for your kind words! We're thrilled to know that you found our customer support spot on. 💫 Here at Omega Pixel - Tiktok Pixels app, providing excellent service is our top priority. 🤝 Our team is dedicated to ensuring your experience with our app is smooth and seamless, and it's fantastic to hear that we hit the mark for you. 💼

Whether you have questions, need assistance, or simply want to share feedback, we're here to help every step of the way. 🚀 Thank you for choosing Omega Pixel - Tiktok Pixels app, and please don't hesitate to reach out if you need anything else. We're here for you!

January 30, 2024

For countries where the Official TikTok sales channel is not available this is the next best thing. Easy to setup, amazing support team. Anna helped us in all of our queries. Totally Recommended.

Sable Vogue
Pakistan
1 day using the app
Omega replied February 2, 2024

Thank you for the positive feedback! It's fantastic that you found the setup easy, and we appreciate your kind words about our support team, especially Anna. If you have any more questions or need further assistance, feel free to reach out. We're here to help and appreciate your recommendation! 😊🌟🚀

December 19, 2023

Support team is super responsive and helpful. Had an interaction with Joy and I rate my experience 10/10.
App is pretty easy to use and highly recommended.

Alkaram Studio
Pakistan
9 months using the app
Omega replied December 20, 2023

Thank you for your positive feedback! 🌟 Our support team, especially Joy, is super responsive and helpful. We're thrilled that you find our app easy to use and highly recommend it. If you need any further assistance, we're here for you. Thank you for your support! 😊🙌

February 21, 2024

perfect support
thank you !

PocketBeam
Germany
15 days using the app
Omega replied February 22, 2024

You're welcome! We're glad to hear that you had a perfect support experience. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊🌟

April 23, 2024

Great service and very kind! Thanks Tracy

Cledius
Netherlands
About 20 hours using the app
December 8, 2023

Really great customer support, the team is available round the clock. Tracy from the team is very helpful and installed our pixel within minutes. Thanks Tracy for all your help. I recommend the app to everyone.

Ginny
United Arab Emirates
3 months using the app
Omega replied December 10, 2023

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer support team and that Tracy was able to assist you promptly with installing your pixel. We appreciate your kind words and recommendation. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 😊🙌

February 29, 2024

It works. The support is very nice and helpful 24/7. I recommend :)

4Endurance Deutschland
Slovenia
About 21 hours using the app
Omega replied March 1, 2024

🌟 Thank you for the positive feedback! 🚀 We're thrilled to hear that it works for you, and that you've had a nice and helpful experience with our 24/7 support. Your recommendation is greatly appreciated! If you ever have more feedback or need assistance, feel free to reach out. Happy recommending! 😊🌈 #WorksWell #HelpfulSupport #HighlyRecommended 🌟

March 13, 2024

Its a great app, it works perfectly fine. Most lovely customer service by Anna

EVERSENSE
Dominican Republic
About 2 hours using the app
Omega replied March 15, 2024

🌟 Thank you for your kind words! We're thrilled to hear that you find our Omega Pixel - Tiktok Pixels app great and that it works perfectly fine for you. We're also delighted that you had a lovely experience with our customer service, especially Anna. Your satisfaction is our priority, and we're committed to providing you with top-notch service and support. If you ever need further assistance or have any questions, feel free to reach out. We're here to ensure your experience remains excellent! 💫 #OmegaPixelExcellence

November 23, 2023

Extremely easy to use, even for those who aren't technically inclined like myself, can easily set up pixels in just a few steps. When using the pixel with the app, the campaign tracking is quite accurate, it's much more reliable compared to other pixel-setting methods I've tried before. The support team and technical team have been very helpful, providing specific assistance based on settings in my TikTok and Shopify accounts instead of giving generic responses. Highly recommend!

PersonalFury
Vietnam
About 1 month using the app
Omega replied November 26, 2023

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊