Reviews (19,254)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy setup. They value the seamless integration with Shopify, efficient item mapping, and robust marketing tools. The app's ability to manage orders and customers directly from Shopify is praised. Merchants also highlight the responsive support team and the confidence-boosting business validation process. The feature to create Video Shopping Ads, despite transactions being on the merchant's website, is also noted.

June 18, 2024

I just installed this app, and it was straightforward! I am looking forward to seeing how this partnership will increase the visibility of my Burke Avenue products!

Burke Avenue by Craig the Barber
United States
About 2 years using the app
May 20, 2024

I’m a rookie at this app ads so I’m taking it easy until I’m a bit more familiar with it. Seems straight forward and easy to follow. I just want to get my store viewed and start making some sales as I want my future customers to see our quality products and form lasting relationships with these customers

PATMAKS PATCHES
United States
4 months using the app
June 17, 2024

I was invited to create a shop through Shopify. I was so excited to open this new sales channel, but I soon became so disappointed. I connected everything through my Shopify account but didn't realize that TikTok required additional information, even though Shopify already had ALL that information. They permanently closed my account. After trying to chat for help to see if anything could change this, I was told there wasn't a solution. Not something any business owner likes to hear. Now, the only way I can activate a new one is to create a new email and phone number. This makes it easier to create fraudulent accounts. No wonder so many consumers say they buy things and end up getting knockoffs on TikTok. I would never buy anything. I will not set up an account until they let sellers reopen accounts.

Love Marlow
United States
About 1 year using the app
May 10, 2024

I strongly recommend this app for ecommerce user. Its marketing strategy is amazing and provide you sales in less time as compared to Meta. Thanks to Tiktok for giving me excellent results.

Khyber Crafts
United States
10 months using the app
May 27, 2024

easy setup, took 5 mins, direct process, biggest social media platform, seamless integration to shopify.

Perpetual Commerce
United States
6 months using the app
June 10, 2024

It was super easy to setup. All of my info autocompleted because I already had TikTok biz accounts.

Grow my Green
Germany
10 months using the app
April 13, 2024

I love the creativity and the templates make content much easier to create and much more accessible to those without too much experience.

Born, Bred & Buttered
United Kingdom
Almost 2 years using the app
April 18, 2024

As the owner of Oasis Health, a dedicated hub for natural health products, I've always looked for innovative ways to reach our customers and expand our market. Entering the world of TikTok Shop has been nothing short of transformative for our business, and I am thrilled to share our experiences with this vibrant platform.

From the outset, TikTok Shop presented itself as an exceptionally user-friendly interface. The setup process was straightforward, allowing us to quickly upload our product listings and integrate seamlessly with our existing online inventory systems. The visual-centric layout of TikTok Shop greatly favored our colorful, eye-catching health products, from organic supplements to eco-friendly wellness accessories.

One of the most impressive aspects of TikTok Shop has been its vast, engaged audience. The platform's algorithm superbly matches our products with interested users, significantly increasing our visibility. It's not just about views; the engagement rates are through the roof. Customers not only browse but also interact—asking questions, leaving reviews, and sharing their purchases with friends. This interactive shopping experience has built a community around our brand.

Financially, TikTok Shop has been highly rewarding. We've seen a significant uplift in sales figures since joining the platform. The cost-effectiveness of the service is outstanding, with lower commission rates compared to other e-commerce giants, allowing us to invest more back into sourcing high-quality products.

TikTok Shop has been instrumental in propelling Oasis Health forward. The platform has not only increased our sales and customer base but also enhanced our brand visibility and reputation significantly. We are more connected to our customers and are able to respond to the health and wellness market more dynamically than ever before. I wholeheartedly recommend TikTok Shop to other retailers looking for a fresh, highly engaging, and effective sales channel.

OASIS HEALTH
United States
About 2 months using the app
June 5, 2024

So far so Good, Will update once we get going

Digital 99
United States
Over 1 year using the app
June 18, 2024

I love interacting on a social app where I can also just be silly and have fun. Hoping I can get some good exposure for my business as well.

Lizzibear Hugs & Hair Care
Canada
3 months using the app