Reviews (26,544)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

Edited October 30, 2024

Easy to use and lots of emails to help with the process.

WatkinsLenscape
United States
3 months using the app
November 1, 2024

I don’t have capital to start the campaign but I thought the set up was easy.

Healer's Find Market
United States
8 days using the app
September 11, 2024

Not a good platform to use. I tried several time to upload my information, it doesn't matter if its bills , driver licence, or passport. I've been charged over $200.00 bucks and have not even set up my account for advertising because I was waiting on approval. But each day that goes by it's another $50.00. And still haven't made a TikTok ad. I reached out for help and well that useless waiting for a reply. I sync my products and the indexing just plan sucks. With 418 error out of 682, I could not index even though it was indexed for Google and SEOAnt with 100% index with SEO. After i corrected all the indexing problems by category, it still wanted more information, and right now it's easier just to get out while I can and not pay for a service I'm not getting. If I could give no STARS I would do that!!!!!!!!!!!!!!~!~

American Roasting Company
United States
16 days using the app
September 15, 2024

I would definitely recommend someone to Tix Tok it’s is very easy to set up

Megosia Unique Beauty and Appeal
United States
2 months using the app
October 24, 2024

Product syncing needs work. My items never match my inventory. I end up having tiktok shop products that should be marked out of stock get ordered and im forced to cancel orders. Inventory management and syncing can be more streamlined.

Social Riiz
United States
About 2 months using the app
October 6, 2024

What I love most is how easy it is to discover new trends and connect with people who share my interests. The algorithm does a fantastic job of showing me videos I genuinely enjoy, and I always find something that brightens my day.
If you’re looking for a fun, engaging way to unwind and discover new things, I highly recommend giving TikTok a try! ✨

My Store
Ireland
About 21 hours using the app
October 1, 2024

it was easy to set up. but I kept running into errors for a few months. It wasn't loading my products to tiktok or allowing them to be sold.

Empressive Appeal
United States
About 1 year using the app
September 14, 2024

TikTok was easy to set up on Shopify and hopefully a good partner to have

ATHORA
United Kingdom
About 2 months using the app
August 5, 2024

I had to connect my TikTok account to it a couple of times before it went through, but other than that it was pretty easy to to set up.

Beauty & Beyond
United States
6 months using the app
September 11, 2024

so far the setup was very easy and seamless. I'm very happy up to this point.

Spooky Supplies
Canada
About 2 months using the app