Reviews (25,135)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, suitable for all tech levels. They value the seamless Shopify integration for efficient product listing and inventory management. The app's ability to increase visibility on a highly engaging platform is also praised. Additionally, the responsive and effective customer support enhances the merchant experience.

September 27, 2024

la recomiendo por que puede ayudarte solo tenle paciencia

World Online Box
Colombia
2 days using the app
August 15, 2024

GOOD

AHN
United Arab Emirates
About 1 month using the app
June 13, 2024

good

modern
United States
About 2 years using the app
September 10, 2024

Good easy to set up

Trendy Home
United Arab Emirates
11 minutes using the app
June 7, 2024

Very fast and easy

Kids & accessories store
Saudi Arabia
3 months using the app
May 7, 2024

Installed this app as was invited to open a TikTok Shop. I was excited to try and went through the setup. Got stuck at "Locations" I have 2 locations that are not standard locations, one is an email address and the other is another app. The TikTok app will not let me complete the setup, as these two locations do not have the "State" field completed. They don't have address fields that can be filled in.
Submitted a ticket to TikTok, to find out it was the wrong department. Submitted a ticket to the other department, to find out I need to submit a ticket to the other department that I tried first. The "Integrations and App Department" told me it was a Shopify issue, not theirs. Went to the App to try to get support, guess what, it takes me back to the TikTok Integrations Department support, who will not fix their app. They wrote the app, not Shopify, so they need to fix it. Can't get my products in to TikTok to even try that out.
Still, apparently I can take out their extremely expensive ads if I want, that apparently is working (from the same app). For $30 per day, I can advertise on there. Not sure where it will send them to as the TikTok shop is not working.
I am sure it probably works for some, just don't get an issue and need to speak to the support, because no one wants to help.
I will not be using them if their support is like that. Furthermore, I have no faith or trust in them.
Sad really as I was looking forward to using the shop.
I notice they don't bother with replying to feedback either, so they are probably not trying to improve anything.

CritchCorp Retail & Wholesale
United Kingdom
About 1 month using the app
June 28, 2024

ease of use

Bayou Laser Creations
United States
17 days using the app
June 17, 2024

Easy to use and sign up

Glowingallure
United States
26 days using the app
April 17, 2024

The reach this application gives its users with businesses is exemplary! I really would recommend it for your business as well.

Love Light Minnesota
United States
3 months using the app
June 29, 2024

Great experience

Carver Crow
United States
4 months using the app