Reviews (25,135)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, suitable for all tech levels. They value the seamless Shopify integration for efficient product listing and inventory management. The app's ability to increase visibility on a highly engaging platform is also praised. Additionally, the responsive and effective customer support enhances the merchant experience.

May 28, 2024

my experience with tiktok was good

international store
United States
4 days using the app
October 21, 2024

good

TheFamousAnonymousMFP
United States
31 minutes using the app
June 5, 2024

the best

My Store
United Kingdom
2 months using the app
April 27, 2024

pretty easy set up

Navigator Xpress
United States
5 months using the app
June 7, 2024

K
Decent

TrueGemBrilliance
United Kingdom
About 2 months using the app
April 10, 2024

This was by far the worst and most difficult and frustrating app to integrate. It took a week until I was even able to set up an ad campaign because they were denying my payments. I went through multiple back & forths with the support rep and he would tell me the issue was with my MULTIPLE banks until finally taking accountability to resolve the issue on their end.

After finally resolving the payment issues for ads, I still can't sell anything via TikTok. Two weeks after the app being installed, my TikTok/Shopify integrated shop is still under "pending review" and there is no direction from the app telling me what needs to be done next. I also contacted support several times for this issue and they didn't even read my request.

Don't be fooled by the fake AI-generated 5-star reviews.

SleekCase
United States
25 days using the app
October 1, 2024

EASY TO USE

Balloo
United Kingdom
10 minutes using the app
May 9, 2024

So far its been very easy to set up

iBOLT Mounts
United States
22 days using the app
August 6, 2024

Very user friendly.

Caring Cactus Health
United States
3 minutes using the app
March 18, 2024

I have been struggling to setup my Tik Tok shop but after providing all my Business info and when I submitted my form getting message info incorrect while all info are correct and checked my details multiple times are correct, I then contact support team and they are asking for screen shop to resolve the issue and without screen shop they can not help, I am not able to provide as there is no options available and my issue was not solved, company policy is very bad as agent told me this is a company policy to get screen shop

AMAFHHA-SHOP
United Kingdom
7 months using the app