Reviews (25,129)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, suitable for all tech levels. They value the seamless Shopify integration for efficient product listing and inventory management. The app's ability to increase visibility on a highly engaging platform is also praised. Additionally, the responsive and effective customer support enhances the merchant experience.

May 8, 2024

Quick and esy setup

Joy McMillan Glass
United Kingdom
3 months using the app
March 1, 2024

STAY AWAY FROM THIS APP -

We installed this app and got all our products mapped to TIKTOK seller center. Once our products were mapped we kept on getting trademark violation alerts. So we raised a ticket with Tiktok Seller Center support. Who then took us through completing all trademark application forms which all failed as we are a small business and buy all our beauty products from independent wholesaler in the UK. Tiktok support then asked if we could send them all our invoices and also a list of brands that we stock and they will get us proof of purchase seller rights. After providing all this information they Tiktok support came back to us after 2 weeks and said unfortunately they cant give us proof of purchase designation as we dont meet the requirements.

We asked for a complaint to be raised as we raised this issue with them in December 2023 and they took 3 months to come back to us. All the while Tiktok was happy to take commission of our sales.

We try to raise a complaint but the Tiktok seller center bots came back with that they dont have a complaints process. We lost soo much money as we were paying a 3rd party to sync our website products with Tiktok shop.

Please stay away as Tiktok only help big business they are not interested in small businesses like us. Their support lacks knowledge and enthusiasm, personally we think they deploy customer support bots and dont have real people answering user concerns.

Such a waste of time, we will never use Tiktok again and nor will we be advertising on Tiktok.

BecauseYoureGorgeous.com
United Kingdom
6 months using the app
April 10, 2024

Good app for creating content and sharing your thoughts among online individuals.

5starpurpose
United States
About 2 months using the app
June 8, 2024

This app is very usefull for ads.

KeyHubGlobal
Türkiye
11 days using the app
July 23, 2024

it was easy and good

AL SIDR NATURAL HONEY
United Arab Emirates
7 minutes using the app
April 28, 2024

So well done..just clicking buttons and all set up in seconds..I like it

Jo-Bolt-Store
United Kingdom
14 days using the app
August 20, 2024

Easy to setup

Card-Binder.com
Netherlands
2 minutes using the app
February 4, 2024

It helps to get out all products and introduce your store to others world wide.

My Store
United States
Over 1 year using the app
April 5, 2024

easy to setup business account but having trouble verifying ty shop account with same information.

Glass House Treasures
United States
4 months using the app
February 14, 2024

Follow the instructions and it all seems to come together just fine. Thank you.

LifeInCreativeMode
United States
6 months using the app