Reviews (26,584)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

September 15, 2024

muy buena y

VitalGlow
Colombia
3 days using the app
October 17, 2024

awssome

Bliss
United States
1 day using the app
September 9, 2024

really Awesome

“Twist & Charm Jewelry”
United States
3 minutes using the app
July 4, 2024

good

Clearbreezer
Austria
About 1 month using the app
December 13, 2023

I've been running my Shopify store for almost 5 years, and after activating my TikTok US Shop account, some of my international products got automatically synced. Orders came in before I even noticed, but despite that, I quickly delivered those orders to all my customers. To comply with TikTok rules, I disabled all international products from the TikTok store and started listing only the items in our US warehouse. However, after a few sales, our TikTok Shop account was unfairly closed, and they held onto the accumulated funds, transferring them to their own pockets. They're constantly making new updates, adding new rules every day, and technical glitches have occurred multiple times. The support team responds with pre-written messages, appearing to be attentive but actually doing nothing. Every time I reach out, my serious issue gets sidelined, and their sole concern seems to be getting a 5-star survey from me. A GREAT INJUSTICE HAS BEEN DONE TO ME!

Minihomy
United States
Over 1 year using the app
August 21, 2024

Fácil

Natu Casa Decor
Brazil
11 days using the app
December 28, 2023

I know that the Tic Tok audience is a huge market. Tik Tok has done a great job of making the application process and setup as seamless as possible! It was actually easier for me to navigate then the actual website !

Lalers Curation
United States
About 2 months using the app
May 4, 2024

Easy to use, lots of potential to help my business, and its fun.

The Eclectic
United States
About 2 months using the app
September 26, 2024

bom

Vlazzak
Brazil
1 day using the app
August 13, 2024

Easy set up

Street Dog Gangster
United States
12 minutes using the app