Reviews (26,573)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

February 4, 2024

its a user friendly app. very easy to set up and fast.

MurielleShop
Philippines
5 months using the app
January 23, 2024

Would be a 5 star but difficulty navigating and creating first campaign

Queen City Fab
United States
About 2 years using the app
July 22, 2024

Very easy to use

Wreaths and Ribbons
United States
22 minutes using the app
January 1, 2024

it is very good experience and looking forward to make more adds on tictok.

Benipal.co
United States
3 months using the app
November 17, 2024

Tutto abbastanza semplice e veloce .

Pink luxury
Italy
24 days using the app
July 11, 2024

Recomendada

Chile Clickea
Chile
About 2 months using the app
February 17, 2024

Easy to do- -fast set up !

JourneysDesigns
United States
About 1 year using the app
April 28, 2024

Great platform

Melbourne Tropical Fish
Australia
12 months using the app
November 14, 2024

Recomendaria a 100%

E-Motion Frame
United States
About 1 hour using the app
January 3, 2024

Shopify is great, very intuitive and relatively easy to navigate and connecting it to a TikTok shop is relatively easy. TikTok Shop is very frustrating at times. The process of accepting orders and printing shipping labels is straight foreword but TikTok as a platform seems to hold more bearing in their buyers than their sellers. Buyer initiated refunds and returns are accepted and processed automatically with what feels like little regard from the Seller. Customer Service leaves much to desire. Any explanation of violations you might encounter and why they were applied are non-existent and it seems appeals of violations fall on deaf ears. Its unfortunate that is it such an effective way to get your products in front of possible consumers, as long as you color within the vague lines TikTok has set. Good Luck.

Simply Spun
United States
4 months using the app