Reviews (26,672)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

March 18, 2024

¡Fácil instalación! Muy expectante con los resultados que podemos llegar a alcanzar con la publicidad a través de esta plataforma.

Sir Fausto
Chile
3 minutes using the app
August 6, 2023

Um ótimo app, super recomendo!!
Consegue fazer as campanhas com facilidade!!!
Gera uma boa conversão!

Bella e Bonita
Brazil
About 2 years using the app
September 6, 2023

User friendly!

GOOD SCENTS OILS
United States
About 2 years using the app
March 2, 2023

It was so easy to connect to my shopify store. I am super excited to add another way for my audience to follow on.

Luv Prism Cosmetics
United States
About 2 years using the app
November 14, 2022

I woke up and setup my business account so easy! Excited to advertise my brand today and start receiving sales!!!

AUGUST ESTHER
United States
About 2 years using the app
March 31, 2022

I think tiktok shop so much, it boost my business a lot and make fun when I increase the traffice, so amazing, thank you so much.

Matein
United States
About 2 years using the app
TikTok Inc. replied August 1, 2022

We're so glad to hear that you're enjoying your TikTok experience and seeing a boost in traffic! If you have any questions along the way, feel free to reach out to our team anytime for assistance: https://ads.tiktok.com/i18n/feedback

June 27, 2023

This App Is Very Easy To Use and has a lot of added features that makes my shop look very professional

Simply Amazing Golf
United States
About 2 years using the app
July 15, 2022

Awful. The app doesn't work. I set up a campaign via the Shopify admin. The campaign "failed" so I "cancelled" the campaign after it failed; however, Tik Tok has continued to bill me (3 x the amount that is stated in the campaign total via the app dahsboard found in the Shopify admin.) I have reached out to Tik Tok (through the app, through the business admin site, and through the Shopify app channel multiple times... with no response.) I then reached out to Shopify, who said they can't help because it's a "third party" site. In my experience, the app is untrustworthy: 1. it doesn't work
2. there is no support from Tik Tok
3. there is no support from Shopify

Little Zen One
Canada
About 2 years using the app
TikTok Inc. replied August 1, 2022

We're sorry to hear you're running into issues with your TikTok campaigns. We are committed to getting you answers to this question. Please submit a support ticket here: https://bit.ly/3PUeeQD

November 25, 2022

If I could give this less than one star, I would. Totally useless and does not do what it says it will without jumping through invisible hoops. What a disappointment. Don't waste your time with this app.

Xenotees
United States
About 2 years using the app
October 17, 2023

great

Curl Keeper
Canada
About 2 years using the app