TikTok , 16,396 reviews

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Shopify. They value the improved item mapping and management features, as well as the comprehensive business tools provided. Some have reported sales within a day of setup due to the seamless integration. The support team is praised for their quick responses and issue resolution.

July 31, 2023

A vast majority of their 5 star reviews are AI generated. Just read them and you'll see. I don't understand how Shopify allows all these fake reviews on their platform.

App is very limited in what you can do. Does not sync product orders between TikTok Shop and Shopify. Pretty much a pointless app.

GodefroyBeauty
United States
9 months using the app
October 6, 2023

every step of the way was a nightmare. had to reverify my phone number EVERY SINGLE TIME i entered any information. Entered my name?=phone# verify, enter my birthday?=phone# verify, ENTER MY PHONE NUMBER??=PHONE# VERIFY DENIED!!!!! TOO MANY ATTEMPTS??????? If you seen any sort of testimonial to the ease of using tiktok and shopify together, they lied!!

Efroc Stud.IO
Canada
About 1 month using the app
April 3, 2024

Nullement nul, il prélèvent des frais sans trafic.

Tsoulou
Canada
7 days using the app
November 24, 2023

Doesn't sync - support are no help at all.

They Have Everything
Australia
4 months using the app
April 11, 2024

I don't like your racist policies.

Home Goods Near Me
United Kingdom
About 1 hour using the app
August 19, 2023

this is only for marketing and won't let me add my tiktok shop so I can't manage my orders in one place.

Advancing Aiden
United States
Almost 2 years using the app
September 9, 2023

1 star.

would be 0 stars if i could.
avoid tiktok shop, their customer support is terrible.
syncing products fails because tiktok doesn't support the same categories that shopify does.

random products fall into prohibited or restricted. and the appeal process doens't work.

save yourself the time and avoid using tiktok.

J and J Gaming Factory
United States
4 months using the app
February 7, 2024

Horriblwe

CALIFLO
United States
17 days using the app
July 4, 2023

honestly the setup of this is so frustrating. The synching makes no sense. products show pending in Shopify and on tiktok show approved. the two dont work well together. im a very tech savvy person. I have now had to hire someone and even they're confused...

Kasa Karly
United States
About 1 year using the app
November 7, 2023

Dog shit authorization system. Doesnt work 99% of the time, tells you your account either doesnt exist, your email/phone number is wrong, or your password is wrong. All of which is incorrect. Dog shit company and system

Bodega Post
United States
1 day using the app