Reviews (26,607)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

October 19, 2023

great

Moore Essentials
United States
Over 1 year using the app
December 17, 2023

sehr einfach

TheEliteFoot
Switzerland
17 days using the app
December 26, 2022

It was a great experience
Thank you

Amra Fashion
United States
Almost 2 years using the app
October 12, 2023

Super App

Y2K Streetwear
Germany
Over 1 year using the app
September 8, 2023

Love the mountains of info on TikTok

Effie's Unique Boutique
United States
Over 1 year using the app
January 29, 2023

unremarkable, easy to set up, love interactions, safe and reliable, productive content, great customer service.

AnAmazingGift4u
United States
Over 1 year using the app
September 3, 2023

Easy se tup

Beautifully Blinged
United States
Over 1 year using the app
November 10, 2022

Getting the following error when I logged in a couple of days ago. "Your ad account has been frozen. Please try another account." Been advertising the same brand on facebook, pinterest, google, snapchat with absolutely no issue.

Flower Teddy Bear
Canada
Over 1 year using the app
TikTok Inc. replied November 10, 2022

We're sorry to hear about your experience! We will temporarily "freeze" catalogs if your catalog is inactive and has no advertising activity associated with it in the last 28 days: https://bit.ly/3WQ16jy

You can get your catalog re-activated easily! Please reach out to our team for additional support (https://bit.ly/3PUeeQD) or check-out the instructions in the help-center article linked above.

October 13, 2022

I installed tiktok and it is so confusing, I spend $200 and I can't even see my ads, it gives me error message on my shopify that my account is not connected after spending money. The worst platform

My Hair Flow LLC
United States
Over 1 year using the app
TikTok Inc. replied October 14, 2022

Thanks for reaching out, and we're sorry to hear about your experience. We started investigating this for you and can use more information. Can you please submit a ticket here so we can help you? https://bit.ly/3CpunpO

November 21, 2022

Really easy to setup Ads and overall user friendly, had some very good exposure to products, just waiting on conversions now.

The Trade Counter Ww - Ttcwm
United Kingdom
Over 1 year using the app