Reviews (26,589)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

September 5, 2023

pretty to set up and connect my shopify with tiktok

the.wanderingwillow
United States
9 months using the app
October 5, 2023

set up was super easy!

Sharing Faith Creations
United States
9 months using the app
April 19, 2023

THIS IS ONE OF THE MOST USER FRIENDLY APPS I HAVE COME ACROSS IN LONGTIME. IT IS STRAIGHT TO THE POINT ESPECIALLY FOR NEW BUSINESS OWNER WHO ARE ALREADY FRUSTRATED WITH THE FELLING OUT OF ONILINE FORMS. LOVE IT !!!!!!

AuroraGifts
United States
9 months using the app
April 10, 2023

très simple a installer et configurer même pour un débutant.
il est vraiment facile de creer un pixel ou de creer des pub. vraiment top

Bellagym
France
9 months using the app
May 30, 2023

looks good so far,

GoodMoodTee
United Kingdom
9 months using the app
November 23, 2022

If I could rate this with minus stars I would have. I have implemented hundreds of apps/APIs etc. But this integration between Shopify and Tiktok is the worst I have ever experienced. All went relatively smooth until trying to set up a product catalog. In which I constantly got an error message regarding the country or region cant be selected for my storefront. Firstly I consulted Shopify support to which they said I didnt have any issues with the the setup of my storefront. I spent hours with their support team with no solution. At the same time I reached out to Tiktok support. Seriously slow responses and no idea on how to resolve the issue. Surely if Shopify and Tiktok work together on an integration, then somebody must be able to pin point what the issue is. I then set up a completely new Business account with Tiktok and again tried to connect to the Tiktok account from Shopify and got the same error. I have sent out one final email to Tiktok support, but frankly it shouldnt be this difficult and for two major companies like Tiktok and Shopify, the level of support as been way below average.

Greenphones
Norway
9 months using the app
October 12, 2022

The worst company to advertise. I strongly advise you, not to use it. They blocked your account without a reason and they never return your money back. I had money in my account that I didn't use and they don't return it back to me. BY FAR THE WORST SOCIAL MEDIA COMPANY TO ADVERTISE!

LightMonde
Netherlands
9 months using the app
TikTok Inc. replied October 12, 2022

We're so sorry to hear about your experience! You're able to request a refund of your remaining account balance by following the instructions in this help-center article:

https://ads.tiktok.com/help/article?aid=10006003

October 21, 2023

einfach anzuwenden

Scented Love
Germany
9 months using the app
August 14, 2023

It was very easy to set up my business account. The whole process took no more than a couple of minutes

AnythinggoesbyMayo
United States
9 months using the app
June 13, 2023

Estou gostando muito. Até agora o app esta bem intuitivo para mexer nele. E o suporte de ajuda também facilitou muito.

Minha loja
Brazil
9 months using the app