TikTok , 16,427 reviews

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Shopify. They value the improved item mapping and management features, as well as the comprehensive business tools provided. Some have reported sales within a day of setup due to the seamless integration. The support team is praised for their quick responses and issue resolution.

Edited September 27, 2023

The app is useless. They canceled an order that was already at the customer's door.
Their customer support is useless.
They provided free shipping at the store without my authorization.

Ikervo
United States
4 months using the app
October 4, 2023

Having a very difficult time connecting TikTok shop with Shopify. When I click the option to get support, I will not submit.

Scrubbed By Shante
United States
3 days using the app
June 9, 2023

Went through all the steps and I get to "submit" part of ad and an error "pixel doesn't exist" pops up with no explanation. Very disappointed.

LA Minerals
United States
11 months using the app
November 8, 2023

the worst app... i spent 250 in 2 days with zero sales....

Gadgets Galore
Australia
3 months using the app
September 25, 2023

E intentado por un med sincronizar tik tok con shopify me da un error el cual me comunico con tik tok dicen que todo esta bien, me comunico con shopify y dicen lo mismo. Super mal

Hairstylistsusy
United States
8 months using the app
February 24, 2024

Die Einrichtung war super aber mein Promo-Video ist seit 6 Stunden immer noch noch frei gegeben.

My Store
Germany
8 minutes using the app
August 2, 2023

Account has been suspended without reason. Money from the account has not been refunded. TikTok also asks for photo of your credit card!!!! when suspend you. But I was billed with PAYPAL!!!!

HRS
United States
2 months using the app
July 7, 2023

Product type shopify store available iam new in titok experience just use a time pass .iam start for business

Hassan
United Arab Emirates
About 2 months using the app
October 30, 2023

I can’t connect the TikTok shop

Lovely Body
United States
9 months using the app
July 21, 2023

How does this useless app have 4.8 stars? This app serves no purpose at all. You can set up ads on TikTok without this app. You cannot even sync your Shopify catalog to TikTok. Complete garbage. I have wasted days for nothing. TikTok and Shopify both should be disgusted at misleading customers.

Sheair Butters
United States
13 days using the app