TikTok , 16,899 reviews

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and seamless integration. They value its ability to automatically sync products and pull orders, with some reporting improved item mapping and increased brand visibility. The app's tools and resources are also highly regarded, with some merchants noting sales within 24 hours of use.

April 13, 2024

I love the creativity and the templates make content much easier to create and much more accessible to those without too much experience.

Born, Bred & Buttered
United Kingdom
Almost 2 years using the app
March 23, 2024

Tiktok is the super amazing platform where you can reach millions of your real customers. Thanks

Diospo
United States
Over 1 year using the app
February 23, 2024

Integration only works for ads, which I wish I knew before spending hours trying to figure out why my products were not showing on TikTok Shop. Update from TikTok was:

"Our eCommerce solutions are undergoing a complete overhaul and eligibility and availability have been restricted due to this. This temporary pause means you will be unable to showcase your products directly from your Shopify store through your TikTok profile.

It will not be possible to activate your TikTok Shopping feature at this time, however, we do hope to have a solution to this soon and will be rolling out our new and improved Shopify integration to all our clients.

You can still use your catalog to create Video Shopping Ads which will present your products in a storefront-like experience, but this will require a paid campaign to be launched and will still link back to your website for purchasing rather than the transaction being conducted on TikTok."

Ralph's Orchard
United Kingdom
Over 2 years using the app
April 24, 2024

joined tiktok shop today, joined the support meeting which was great, linked my shopify and tiktok myself and i am not very technical - was pretty straightforward.

Cake Tin
United Kingdom
8 months using the app
February 23, 2024

Very easy to set up in shopify and connect to their store. Tiktok team is VERY responsible and quick which is awesome. None of the other social media's are as quick to respond as TikTok is and that is why TikTok will stay around and go far as a social media platform. Sometimes I think their policies are strict compared to others, and their appeal process needs a little tweaking- but I think as a new social media platform they will figure that stuff out as they grow. Capcut is AWESOME.

Golden Tallow
United States
3 months using the app
February 24, 2024

The set up was easy and to the point.... I appreciate that, it took a lot of stress off me.

Your Space Essentials
United States
Almost 3 years using the app
May 1, 2024

Setting up the business portion appears to be quite easy. I want to have a great experience with TikTok in growing my business and sharing it through TikTok. What is most important to me is that things are safe and secure. Security is most important. I highly recommend TikTok to anyone I speak to even before I used TikTok for business. Thank you TikTok.

SKIN FIT CLOTHING AND NECESSITIES
United States
Almost 2 years using the app
March 27, 2024

I liked it, it was simple, not like many others out there that take like forever to set up.

Atlantean Globals Services
Netherlands
9 months using the app
March 1, 2024

Ease of installation. Looking forward to bringing in more customers for our retail business. TikTok has a great selling platform but now I need to learn the tools that are available.

C & A Engraving and Gifts
United States
3 months using the app
April 29, 2024

All fabulous but PLEASE ADD - Personalisation option :)

TilleyTree
United Kingdom
Over 2 years using the app