Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

March 10, 2023

While I'm just getting started with the app, my user experience so far has been Top Notch. The founder created a series of videos that I found on Youtube that provide great overviews of the different functionality of the app, with the right level of detail at every turn.

In addition, the company offers an awesome (and free) onboarding session, led by professionals that know their stuff. I came prepared with several detailed questions and a few customizations/requests, and my rep delivered results by offering precise recommendations and action items.

Barbell Standard
United States
4 months using the app
May 17, 2021

The customer support is incredible. Fast support and on point. They go above and beyond. I recommend this app.

Afreekha store
United States
4 months using the app
Kairock Partners SRL replied May 17, 2021

Thank you for the kind words and for choosing us for your pre-order needs! We will keep working hard to improve the app making your pre-order sales grow.

Best regards,

Andrei from Timesact

June 8, 2022

Utilizo la aplicación para hacer Pre-Orders y funciona de maravilla. Además de soporte técnico, y son muy dispuestos a ayudarte. Trato genial, y eficientes. Gracias.

Tuilus Shop
Spain
4 months using the app
Kairock Partners SRL replied June 15, 2022

Muchas gracias por la increíble reseña. Me alegro mucho de haber podido ayudar y estoy deseando que hagamos juntos una gran campaña de pre-pedido.

Saludos cordiales,

Andrei de Timesact

July 30, 2023

Wonderful experience! Over delivered on value - required assistance with minor issue and was onboarded and optimized.

BabyGlassGourmet
United States
4 months using the app
August 3, 2021

This pre-order app is the best on Shopify! Look no further. Great support and solid product. Highly recommended!

Watch Rapport
United States
4 months using the app
Kairock Partners SRL replied August 3, 2021

Thank you for the awesome review! Happy to see the positive impact on your business and looking forward to even more amazing pre-order sales in the future.

Best regards,

Andrei from Timesact

August 5, 2021

Have tried different pre-order app, and this one is a hidden gem! Love how simple and user-friendly it is, and it just works perfectly. Much appreciated for Andrei to help with coding, he's very helpful and patiently listen to my needs. Big love x

Rubio Monocoat Hong Kong
Hong Kong SAR
4 months using the app
Kairock Partners SRL replied August 5, 2021

Thank you for the generous review and for sharing your pre-order insights with me! It is thought people like yourself that the path to follow for the app becomes clear.

Best regards,

Andrei from Timesact

September 16, 2021

When I have a problem with appearing pre order button, customer service solved them so quickly. Thank you so much.

ADirect開発B
Japan
4 months using the app
Kairock Partners SRL replied September 16, 2021

Thank you for the great review! Looking forward to some great pre-order sales for your store!

Best regards,

Andrei from Timesact

March 30, 2023

My onboarding experience with Jonathan was exceptional! He was able to answer all my questions and concerns. I am confident that Timestamp will increase my productivity while help me maintain customer needs.

King's Cross Bookstore
United States
4 months using the app
November 2, 2022

I love this app. The pre onboarding call helped me understand the app features. The team was very knowledgeable and accommodating to my needs. I would definitely recommend this app to anyone using shopify.

IvoryLuxe CandleCo
United States
4 months using the app
October 10, 2023

The first call is free and really helpful. Wonderful walkthrough.

My Store
United States
4 months using the app