Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

August 9, 2021

Such a great & easy to use app with amazing customer service! 100% recommend! We love it.
CLOUD ☁️ C A L I.

CLOUD ☁️🌴 C A L I
Australia
4 months using the app
Kairock Partners SRL replied August 10, 2021

Thank you for the awesome review! Looking forward to some amazing pre-order sales!

Best regards,

Andrei from Timesact

July 20, 2023

Definitely love this app! Super user-friendly for a non-programming background store owner. The support team is amazing too!!

Petisan
Hong Kong SAR
4 months using the app
September 21, 2022

Easy to install (and we tried another app first). Customer service from the founder has been seamless, informative and proactive. Plus everything we want from 1) branding; 2) banner on our products; 3) email drip were in place within 1 day.

Caire Beauty
United States
4 months using the app
May 3, 2021

Great app, works like magic on my site and it looks professional. Also, wonderful support. I got help straight away with my issue.

Fase Wear Sverige
Sweden
4 months using the app
Kairock Partners SRL replied May 3, 2021

Thank you for the awesome review! I'm happy the app is already making money for you and I hope pre-order sales will blow up even more.

Best regards,

Andrei from Timesact

February 25, 2023

Everything I need and works great so far. Support replied within the hour and fixed a slight alignment issue I had. Thank you for the help Andrei!

Samurai Cards
United Kingdom
4 months using the app
August 29, 2023

My tutorial session with Rommel was fantastic! He was very polite, very knowledgeable and great help!

I learnt so much about the app and its features. He really took his time to explain everything to me and kept checking if there was anything else I needed. I felt very comfortable asking questions.

To sum things up he was amazing and a pleasure to speak with!

The Ehsan co
United Kingdom
4 months using the app
June 23, 2022

It was working within minutes after installation. I have reached out to customer support to add a pre-order product badge and it was resolved quickly. They even did extra clean-up in the code of previously installed apps! Excellent and I would definitely recommend Timesact App!

GEN FIT
Germany
4 months using the app
Kairock Partners SRL replied June 29, 2022

Thank you for the amazing review! Looking forward to working together for the long term.

Best regards,

Andrei from Timesact

September 26, 2022

I find Timesact very simple to use with clean and easy to understand interface. Started using this app after having too many technical problems with 3 other competitor apps we've been using. Every question I had was answered within the hour- highly recommended!

HULKEN®
United States
4 months using the app
August 10, 2023

We worked with the Timesact devs to make a some code adjustments to fit our unique setup — they went way above and beyond to ensure we got it working for our launch date. Highly recommended.

Bataleon NA
United States
4 months using the app
August 8, 2021

The support getting this app set up has been amazing, and they have many new features in the works to make it even more intuitive. Looking forward to our launch with Timesact!

Cured Beauty
United States
4 months using the app
Kairock Partners SRL replied August 8, 2021

Thank you for the awesome review! Looking forward to some amazing pre-order sales for your store.

Best regards,

Andrei from Timesact