Reviews (1,703)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

August 24, 2022

I used this app to make sure customers are able to preorder items that are out of stock or newly incoming. I had gone through various apps and read reviews before I decided on this and it is everything they say it is. Customer support was super helpful and timely!

Shoepify
Nigeria
4 months using the app
April 27, 2023

I had a great experience with the support team. They provided a free onboarding one on one video call that helped me get everything set up.

FoglandBrand
United States
4 months using the app
March 8, 2022

The best support out of all the apps I've used on Shopify! I would definitely recommend this app if you're looking to add a pre-order function to your products.

Konect
United States
4 months using the app
Kairock Partners SRL replied March 10, 2022

Thank you so much for the kind words! Looking forward to working together on your pre-order campaigns for a long time.

Best regards,

Andrei from Timesact

June 4, 2022

Abgesehen davon das die APP sehr gut funktioniert.Ich hab so ein Service und so einen Technischen fähigen Support nicht gesehen.Ich hatte Probleme mit meinem Themen.Andrej setzt sich bin 5 min hin und reparierte mein Themen wo ein anderer App anbieten gefuscht hat.Ich kann Kairock Partners SRL nur empfehlen.Großes Lob an euch danke

ROCKABIKE CUSTOM
Germany
4 months using the app
Kairock Partners SRL replied June 7, 2022

Vielen Dank für die tolle Bewertung! Es freut mich, dass ich Ihnen behilflich sein konnte und ich freue mich auf eine lange und erfolgreiche Zusammenarbeit.

Mit freundlichen Grüßen,

Andrei von Timesact

May 3, 2023

The level of customer service is outstanding. We were up and running in no time. These guys are excited about their product and invested in the customer care experience. That is so unusual these days. You guys rock!

Visionary Pet Foods
United States
4 months using the app
January 5, 2022

I used this app to allow customers to pre-order styles a month in advance with a discount. I have many apps integrated into my store and the badge / button needed to be manually entered. Andrei was incredibly responsive, worked quickly and got everything set up exactly as I wanted it to look! If you have any issues, please contact them- really they were great

Written Ceremony
United States
4 months using the app
Kairock Partners SRL replied January 7, 2022

Thank you for the great review! Very happy to play a small role in your pre-order campaign and thank you for choosing us as your technology partners. Looking forward to some amazing pre-order sales for you!

Best regards,

Andrei from Timesact

October 31, 2023

Pam was amazing. Late at night I was adding Coming Soon to the website and it wasn't working . She was so helpful, calm and managed to sort it all out very quickly. Great service and a great app.

Under Her Eyes
United Kingdom
4 months using the app
August 9, 2021

Such a great & easy to use app with amazing customer service! 100% recommend! We love it.
CLOUD ☁️ C A L I.

CLOUD ☁️🌴 C A L I
Australia
4 months using the app
Kairock Partners SRL replied August 10, 2021

Thank you for the awesome review! Looking forward to some amazing pre-order sales!

Best regards,

Andrei from Timesact

November 15, 2023

Their support team is SUPER responsive, it's an intuitive app to use, and we're really happy with it!

StoicBeauty
Canada
4 months using the app
July 20, 2023

Definitely love this app! Super user-friendly for a non-programming background store owner. The support team is amazing too!!

Petisan
Hong Kong SAR
4 months using the app