Reviews (1,689)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

March 31, 2023

Great experience. Jonathan was very patient and clear with each process step we went through. Although I had played with the app a bit prior to our meeting, I was really glad I went through the process made using the app so much easier.

Thank you

Baby Dolls Beauty
United States
4 months using the app
August 22, 2022

I loved the app. Does everything we need and it has the most friendly UI. So simple and great app. Also, great team behind, kind and helpful team. Liked everything about this so far, no problem, not a negative thing

Oxa Leather
United States
4 months using the app
Edited January 31, 2023

Service client réactif et compétant c'est super gentil

Yuterstore
France
4 months using the app
July 23, 2021

I freakin love these guys. Where other apps fail in customer service these guys are on point. Finally a app I feel comfortable reviewing. You guys are nuts if you pass these guys up because they dont have as many reviews (we tried them all). Keep up the good work guys!

Headlightleds.com
United States
4 months using the app
Kairock Partners SRL replied July 24, 2021

Thank you so much! We love having you as a customer and working together to achieve higher and higher pre-order sales.

Best regards,

Andrei from Timesact

September 8, 2022

Super user friendly application and the customer service team are very nice. The overall experience it's being perfect.

Inimigo Clothing
Portugal
4 months using the app
March 16, 2023

SUPER HELPFUL
I took a bit of time to have a look around the app before the on-boarding session and there were just some things that I just couldn't figure out, like how to add a second button "register interest". The team were so helpful and I could also see my blind spots, like missing the 'enable button'. Thank so much. Wonderful. Take a look at my progress www.treelyworld.com

treelyworld
Australia
4 months using the app
May 24, 2021

Very attentive and quick service- great app. The live chat works great and I was responded to immediately

Allegiance Flag Supply
United States
4 months using the app
Kairock Partners SRL replied May 24, 2021

Glad to be of service! Love your store and I'm very happy we can contribute to it's growth.

Best regards,

Andrei from Timesact

March 8, 2023

Princess did an amazing job walking me through how to set up pre-orders. I needed to set up something quickly after an influencer helped to sell out my inventory in less than 12 hours. Thank you Princess for making this an easy process!

BOY OH BOY CLOTHING COMPANY
United States
3 months using the app
October 22, 2021

Really awesome app to stay organized. The customer service was phenomenal . They offered assistance to help me execute real time solutions

Ohio Against The World
United States
3 months using the app
Kairock Partners SRL replied October 23, 2021

Thank you for your support! I look forward to a great partnership and some amazing pre-order sales for your business.

Best regards,

Andrei from Timesact

May 25, 2023

Amazing service, very helpful staff and customer service, even with the free plan you get an onboarding call where they help you set things up and get you started. Definitely recommend!

Ecoblink Scooters
Canada
3 months using the app