Reviews (1,685)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

Edited September 8, 2021

Andrei was top notch support! First time user for this application for my store that has over 6000 products. He helped me to resolve the issue i was having with selecting only certain collections to be mass uploaded. The application works perfect for our needs and their support went above and beyond our expectations.

Mile High AirGuns
United States
3 months using the app
Kairock Partners SRL replied September 8, 2021

Thank you for the awesome review! Happy to help and looking forward to some great pre-order sales.

Best regards,

Andrei from Timesact

January 25, 2022

I was looking for a great app to manage my pre-orders... this is so easy to set up and support is fast. I am waiting to have my pre-order badge set up but Andrei is fantastic with fast response! Thanks!!

TerryMe Boutique
Canada
3 months using the app
Kairock Partners SRL replied January 25, 2022

Thank you for the generous review! Very happy you like the app and the support and thank you for choosing us as you pre-order technology partners. Looking forward to a great partnership!

Best regards,

Andrei from Timeasact

Edited February 9, 2023

Yet again very fast reaction and solution of a custom request. Responsive and effective. Special thanks to Robert.

ADA Adaptogenic Drinks
Switzerland
3 months using the app
January 16, 2023

The customer service over email was great. They fixed the issues I had and now the app works great. Thanks.

Bougié
Australia
3 months using the app
October 21, 2021

Great app and great service. Helped me really fast with an issue I had. Would recommend to anybody looking for a preorder-type app.

Kolibri Marine
Canada
3 months using the app
Kairock Partners SRL replied October 23, 2021

Thank you for the amazing review and for choosing us as your pre-order partners! Looking forward to some amazing sales!

Best regards,

Andrei from Timesact

July 22, 2021

Not only is the app boss, the support is amazing! I have nothing but GREAT things to say about this app and the team.

It's the Curves for Me
United States
3 months using the app
Kairock Partners SRL replied July 22, 2021

Thank you so much for the great review! I hope we bring in many many pre-order sales for you.

Best regards,

Andrei from Timesact

May 26, 2023

Great App and amazing customer service! Would definitely recommend this App for pre-order functionality and intuitive UI

ZTOZZ
United States
3 months using the app
December 20, 2022

It does everything we need it to do! I installed it, needed a little tech support to get the badges showing up on all collection pages and within hours the Timesact team had sorted it all out for me. Very happy with this app.

Slowdown Studio
United States
3 months using the app
August 18, 2022

Customer support is just awesome, wow really go above other apps I've tried for pre-orders, and this is exactly what I need with my business, no time wasted and fast response. Plus their systems work perfectly! Give it a try you won't regret it.

Bloire
Canada
3 months using the app
Kairock Partners SRL replied August 18, 2022

Thank you so much for the kind words! It was nice to meet you and it's great to see we are a good fit. Now looking forward to a great pre-order campaign for your business!

Best regards,

Andrei from Timesact

August 16, 2023

Great experience! Completely stepped me through everything I needed and support double checked information that I did not know would impact things. Very thorough and efficient.

pballgoods
United States
3 months using the app