Reviews (1,685)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

April 12, 2022

Amazing customer service, Andrei helped me a lot with my special requests for pre orders and coming soon badges and instal. I really recommend this app !!

All Animal Solutions
United States
3 months using the app
Kairock Partners SRL replied April 13, 2022

Thank you for the awesome review! Happy to help and looking forward to some amazing pre-order sales.

Best regards,

Andrei from Timesact

Edited May 16, 2022

Highly Recommended! We love this app, its awesome for Pre-Orders, Back Orders and Special order items. Best thing about it is your not paying the usual monthly subscription, only for use (products sold using the app) which is great for companies like ours. I tried a few Pre-Order apps before this one and I had several issues (one I couldn't even get to install). Timesact | Discount Pre-Order installed first try and integrated with my theme seamlessly! After a few months of use, I recently had a small issue and I requested assistance, I received an email response quickly and issue was resolved very quickly with minimal disruption to me or my business. The Icing on the cake - I have suggested and update due to some forthcoming changes with marketing and advertising, these changes have been noted and they are already working on an update!

Outdoorium
Australia
3 months using the app
Kairock Partners SRL replied May 17, 2022

Thank you so much for the amazing review! Looking forward to giving you some good news on your feature request and am very grateful for your feedback.

Best regards,

Andrei from Timesact

November 21, 2022

Quick help with a problem in the evening that I couldn't have solved by myself. I've been trying to figure out the problem myself all day. From now on, I will be in touch as soon as a problem arises.

NAKA FINLAND WHOLESALE
Finland
3 months using the app
March 21, 2022

Very nice and functional tool. Exactly what we wanted. Very good and fast customer service! Thumbs up from us.

Glanzstück Berlin
Germany
3 months using the app
Kairock Partners SRL replied March 21, 2022

Thank you for the great review! It was my pleasure and looking forward to some awesome results.

Best regards,

Andrei from Timesact

July 14, 2022

Just about to try it out, but their support team was really helpful in doing a code cleanup for us from previous pre-order apps that we tried using and had multiple issues with.

Dr. Kellyann
United States
3 months using the app
Kairock Partners SRL replied July 16, 2022

Thank you so much for the great review and for trying us out! Looking forward to working together.

Best regards,

Andrei from Timesact

May 4, 2022

I needed this app to test out my first pre-order happening tomorrow night and Andrei was super helpful and very fast. I would recommend this app.

Remember When Apparel
Canada
3 months using the app
Kairock Partners SRL replied May 9, 2022

Thank you so much for the amazing review! I'm sure your campaign will be great and only the first of many.

Best regards,

Andrei from Timesact

Edited March 27, 2024

excelent customized help with an issue. quick resolution!

Lolo Racks
United States
3 months using the app
March 9, 2022

First look review... I installed the app without any issues, all features are easy to find and set to my preferences. I got instant support to finish the setup. Now time will tell if we are completely satisfied, but for now, it looks good.

Bleeding Tarmac
United States
3 months using the app
Kairock Partners SRL replied March 10, 2022

Thank you so much for trying us out! We're here to help and looking forward to some amazing sales for your business.

Best regards,

Andrei from Timesact

September 13, 2022

I just installed this app and Andrei was so quick to help me get any styling issues or placement issues resolved. He also gave me the code so that I can have the mixed cart pop-up styled to be more on brand. I haven't taken any orders with it just yet, but so far it's easy to install and setup.

Cream Co. Meats
United States
3 months using the app
July 8, 2021

ดูแลดีมากเลยค่ะ สามารถตอบกลับได้อย่างไวเลย งานดีมากค่า ขอบคุณมากค่าๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆๆ

TAKTAI
Thailand
3 months using the app
Kairock Partners SRL replied July 8, 2021

Thank you for the great review! I'm sure that together we'll achieve great pre-order sales.

Best regards,

Andrei from Timesact