Reviews (1,685)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

May 19, 2021

It's worked great, very smooth process and implementation. Customer service was prompt and friendly.

Curly Girl®
United States
About 2 months using the app
Kairock Partners SRL replied May 19, 2021

Thank you very much for the review! I look forward to growing sales for your business with pre-orders.

Best regards,

Andrei from Timesact

May 11, 2021

Die Installation war schnell. Da es nicht direkt kompatibel mit meinem Theme hatte, habe ich den Support kontaktiert und innerhalb von Sekunden wurde mir geantwortet und direkt geholfen. Vielen Dank dafür! Das hat mir sehr geholfen. Auf Grund einer ungeplanten Werbeaktion musste die Integration schnell statt finden und durch den Support war das kein Problem.
5 Sterne für den tollen Support.

BELLAVY
Germany
About 2 months using the app
Kairock Partners SRL replied May 11, 2021

Thank you for the awesome review! I am happy we can help you keep selling your promotion.

Best regards,

Andrei from Timesact

November 3, 2023

Jolo did a great job with the setup call, easy to use and look forward to set up the pre-order on my site

Lily & Edith
United States
About 2 months using the app
September 7, 2023

The support and functionality were great! Pam helped me get preorders setup quickly and efficiently. I had no idea it would be such a smooth process. Very impressed!

Double Team
United States
About 2 months using the app
August 4, 2021

Great app that gets the job done. I'm releasing pre-orders by variant SKU, and this app allows us to customize requirements at this level. Also, customer service is fantastic. Andrei is very responsive!

okko
United States
About 2 months using the app
Kairock Partners SRL replied August 5, 2021

Thank you for the wonderful review! Happy to be a part of your growth with pre-orders!

Best regards,

Andrei from Timesact

November 8, 2022

Prompt responses, they helped me set up and answered any questions i had. I needed some help with some sale changes to my theme. Thanks :)

Izabella & Co.
Australia
About 2 months using the app
June 3, 2021

Works well, especially when you want to run a preorder with a set cut off time but can never remember to close it, like me.

Barker Basic Comfort
United States
About 2 months using the app
Kairock Partners SRL replied June 3, 2021

Thank you for the awesome review! Glad you enjoyed the app and I hope that in the future you will generate even more pre-order sales.

Best regards,

Andrei from Timesact

March 29, 2022

great customer service. communication was swift and my issue was resolved easily and quickly. I would reccommend

Total Instincts LLC
United States
About 2 months using the app
Kairock Partners SRL replied April 2, 2022

Thank you so much for the great review! Looking forward to some awesome pre-order sales for your store.

Best regards,

Andrei from Timesact

October 24, 2022

Princess and Robert were very quick to respond, and very patient with my late reply times. They were able to sort out the issues very quickly and took it one step at a time. My issue was resolved without issues or conflicts. Very high quality support.

Gym Army
Canada
About 2 months using the app
June 26, 2023

I am very new with setting up a shop and all that goes along with it. I was easily able to add my products on my own and then had the onboarding session which was super helpful in navigating the app and learning about some better ways to serve my customers. I would definitely recommend this app and the onboarding experience. I'm sure I will be in touch in the future with more questions.
Thanks you!

ZibberZoo Craft Co.
Canada
About 1 month using the app