Reviews (1,685)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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I had a virtual meeting with Andrei regarding navigating the Timesact app and I couldn't have hoped for a better guide. Andrei gave me sufficient information and resources to explore the app myself with the option of scheduling additional sessions with him. Most importantly, I felt empowered after our half hour session. I felt more confident and closer to launching my store. I am so grateful for having received his help in such a professional, kind, and patient manner.
予約販売アプリを探していた所、こちらを見つけました。エディター画面が日本語に対応しており、他の海外アプリに比べ使いやすいです。割引設定も出来るので、探していた機能あるアプリでした。サポートが親切・丁寧です。
バッジの表示と色変えをお願いした所、実装してもらえました。日本語で質問しても対応してくれます。返信と解決がとても早く助かりました。日本からリリースされているアプリより手頃な料金なのも良いですね。
Thank you for the wonderful review and your vote of confidence! We are glad to be your partners and look forward to some amazing pre-order sales for your business.
また、日本の素晴らしいお客様には、日本語でのサポートも提供しています。念のため、翻訳者を使用していますが、アプリの範囲内であれば、お客様の問題を伝え、理解し、解決することに失敗したことはありません。ですから、日本語でのご相談もお受けしております。私たちは、あなたが私たちを選んでくれたことに感謝し、感謝しています。
Best regards,
Andrei from Timesact
I ran into an issue with a few of my pre-orders and customer support did a PHENOMENAL job with being urgent but also walking me through the steps. I am beyond satisfied.
Definately 5 stars! Very good design, and excellent support. You could not find better one than this.
Its localisation support is also excellent!
Highly recommended!
I am new at this APP and had the best help and experience with ANDREI! Andrei was professional, fast, and very kind!! If I could give more stars I would!
The app is easy to use and very intuitive. The support team is awesome. And you only start paying after the first 10 concluded pre-orders.
Guy's I could not figure this app out, so instead of deleting the app, I got in touch with support and Andrei got in touch thru Instagram (cool) and walked me thru and it looks great. Thanks' Andrei
Thanks for the review! Looking forward to growing sales together with pre-orders.
Best regards,
Andrei
Wonderful experience! Was fairly easy to set up and when I ran into difficulty, the founder was right there to chat with me and offered me guidance, going above and beyond to deliver an exceptional experience. So happy I found this app! Looking forward to integrating it on our store for the long-term.
Thank you for the awesome review! I love your long term perspective because I share it. Here's to a great long-term partnership!
Cheers,
Andrei from Timesact
Great product and excellent customer service! Did exactly what we needed it to do! We sell advent calendars so we need this once a year every year and it’s the perfect solution!
They answered my questions, the work they did in my account was done professionally and quickly, and they did follow up communications.