Reviews (1,686)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

September 5, 2023

The button works well and the developers are so supportive!

VikingTCG
United States
About 1 month using the app
Edited June 19, 2023

Really good onboarding, the app have a lot of features that are really good but could be a little confusing sometimes, but everything can get solve with customer support, easy to contact them and they are willing to help you in anything you need

ITZIAR Swimwear
United States
About 1 month using the app
October 13, 2021

This is an amazing app! We were able to sell over 100 units of a product that was still in transit. The service provided by the staff is amazing too. Thank you!

HobbyShop.MX
Mexico
About 1 month using the app
Kairock Partners SRL replied October 14, 2021

Thank you for the awesome review! So happy to know that the app provided a lot of value to your business. That's what gets us out of bed every morning and keeps us pushing hard. Thank you for choosing us as your pre-order partners!

Best regards,

Andrei from Timesact

September 13, 2022

Awesome app and suuuuper fast customer service!
Would definitely recommend and have tried a few different apps, this is def the best one. So fast and easy to set up! The preorder discount option that is included is awesome.

NOOD UK
United Kingdom
About 1 month using the app
February 6, 2022

This app does exactly what you need and its so easy to use. So glad I researched and installed it, support is amazing too. Cant wait to install it on our second site too.

Metro Tiles
United Kingdom
About 1 month using the app
Kairock Partners SRL replied February 8, 2022

Thank you so much for the amazing review! Very glad to see the app providing value for your business and happy to see you expanding and thriving.

Best regards,

Andrei from Timesact

August 12, 2022

I just started using this app but it has all the functionality I was looking for! they were extremely quick and helpful with customer support, fixing an issues I had within a few minutes.

470 Baking Company
United States
About 1 month using the app
May 24, 2023

Easy to set up and easy to manipulate. When I had questions or concerns the customer service was quick and very thorough. Definitely recommend.

Play-PKL
United States
About 1 month using the app
May 26, 2022

I am using this app to help me capture sales of items that are out of stock of and plan to get back in. Not only do I love that it offers the pre-order, but I can also offer the incentive of a discount for the customers inconvenience to wait on receiving the product. Lastly, when I was unable to perform adding the function of the label, the customer service for the app was speedy and responsive to help!

MEAS Active
United States
About 1 month using the app
Kairock Partners SRL replied May 31, 2022

Thank you so much for the great review! Looking forward to an amazing pre-order campaign for you.

Best regards,

Andrei from Timesact

October 29, 2021

Very useful and unique Timesact app for quickly creating pre-orders. allows you to launch a product and get an order list. The support is responsive and efficient. I recommend this Timesact app which will make you gain in pre-sales performance.

ILES & DELICES
France
About 1 month using the app
Kairock Partners SRL replied October 29, 2021

Thank you for the great review! Very glad to have been helpful to you and your business. Thank you for choosing us as your pre-order technology partners!

Best regards,

Andrei from Timesact

September 12, 2021

Great service from Timesact. Was trying to add the stamp but couldn't Fast support to add the pre-order sticker to our products.

Pompom-bather's wonderland
Singapore
About 1 month using the app
Kairock Partners SRL replied September 12, 2021

Thank you for the awesome review and for choosing to work with us for your pre-order needs! Always happy to help with anything you might need.

Best regards,

Andrei from Timesact