Reviews (1,707)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
Refine
-
By rating
Guy's I could not figure this app out, so instead of deleting the app, I got in touch with support and Andrei got in touch thru Instagram (cool) and walked me thru and it looks great. Thanks' Andrei
Thanks for the review! Looking forward to growing sales together with pre-orders.
Best regards,
Andrei
Wonderful experience! Was fairly easy to set up and when I ran into difficulty, the founder was right there to chat with me and offered me guidance, going above and beyond to deliver an exceptional experience. So happy I found this app! Looking forward to integrating it on our store for the long-term.
Thank you for the awesome review! I love your long term perspective because I share it. Here's to a great long-term partnership!
Cheers,
Andrei from Timesact
Great product and excellent customer service! Did exactly what we needed it to do! We sell advent calendars so we need this once a year every year and it’s the perfect solution!
They answered my questions, the work they did in my account was done professionally and quickly, and they did follow up communications.
Timesact is a fantastic pre-order and 'restock notification' app. The UI is very simple to understand and works flawlessly. We had some concerns about order management and tags, etc. But after running two major pre-order rounds, we have experienced zero issues.
I'd definitely recommend taking advantage of Timesact's free Onboarding calls. The reps are very helpful and can get the app setup within 30 minutes. Shopify is forcing major updates for apps like Timesact, and the Onboarding rep explained the whole process to me and reassured me that our store and app will continue to function normally.
I am using this app in a fairly basic way - simply for pre-orders at the moment. That being said, it does exactly what it claims and was extremely easy to set up. Within 3 hours of it being set up I received my first pre-order so I'd say I anticipate it being a success. I also want to thank support who responded to my request for assistance with the badging in such a timely manner (especially considering I'm in Australia and they are in the US!). Absolutely brilliant service. Keep up the awesome work!
Thank you for the great review and for sharing your experience with me! I'm very happy the app is already doing it's magic for you and I am sure this is just the beginning of an awesome partnership.
Best regards,
Andrei from Timesact
Extremely fast and helpful support. Thanks a lot! .............................................................................
Thank you for the great review! Here's to a great pre-order campaing together.
Best regards,
Andrei from Timesact
The support on this app is fantastic. They really go out of their way to offer immediate assistance. So far we have been delighted with the performance of the service and would highly recommend it. Plus we already had one pre-order in our first few days of adding it!
Andrei was SO GREAT to work with. Just downloaded the app and he was right there to help me get up and running quickly. Even did customization for me. Highly recommend!
Glad to be of help! Always!
Best regards,
Andrei from Timesact
An amazing support team that helped with every single request for the integration. I highly recommend it!