Reviews (1,686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Timesact is a fantastic pre-order and 'restock notification' app. The UI is very simple to understand and works flawlessly. We had some concerns about order management and tags, etc. But after running two major pre-order rounds, we have experienced zero issues.
I'd definitely recommend taking advantage of Timesact's free Onboarding calls. The reps are very helpful and can get the app setup within 30 minutes. Shopify is forcing major updates for apps like Timesact, and the Onboarding rep explained the whole process to me and reassured me that our store and app will continue to function normally.
I am using this app in a fairly basic way - simply for pre-orders at the moment. That being said, it does exactly what it claims and was extremely easy to set up. Within 3 hours of it being set up I received my first pre-order so I'd say I anticipate it being a success. I also want to thank support who responded to my request for assistance with the badging in such a timely manner (especially considering I'm in Australia and they are in the US!). Absolutely brilliant service. Keep up the awesome work!
Thank you for the great review and for sharing your experience with me! I'm very happy the app is already doing it's magic for you and I am sure this is just the beginning of an awesome partnership.
Best regards,
Andrei from Timesact
Extremely fast and helpful support. Thanks a lot! .............................................................................
Thank you for the great review! Here's to a great pre-order campaing together.
Best regards,
Andrei from Timesact
The support on this app is fantastic. They really go out of their way to offer immediate assistance. So far we have been delighted with the performance of the service and would highly recommend it. Plus we already had one pre-order in our first few days of adding it!
Andrei was SO GREAT to work with. Just downloaded the app and he was right there to help me get up and running quickly. Even did customization for me. Highly recommend!
Glad to be of help! Always!
Best regards,
Andrei from Timesact
An amazing support team that helped with every single request for the integration. I highly recommend it!
I just in stalled this app and I needed some tech support. Reaching the Timesact team was so easy & quick. They fixed the problem in no time. So many stars.
Thank you so much for the great review! Very happy to assist and looking forward to some amazing results.
Best regards,
Andrei from Timesact
We are using this app in our jewelry shop, soulmate38.de, to give customers the opportunity to order pieces that first have to be produced for them.
The app is easy to use and foremost, you get great and fast support if you face any issues!
Thank you kindly for the great review! Looking forward to a great pre-order campaign and a long-term partnership that will help us both grow.
Best regards,
Andrei from Timesact
Amazing support lead! I had a very specific issue using a customized theme and support offered coding support to create pre-order badges and re-stock notifications. The onboarding session was very informational and educational, I feel comfortable using the app for many clients now. Thanks!
Fantastic app it was exactly what I needed for the e-commerce site I'm building. I'm not ready to launch exact number of product so pre order is essential. I needed help and they were very quick to respond when help is needed!
Thank you for the amazing review! I'm sure your launch will be a great success and I am happy that our app will play a role in that.
Best regards,
Andrei from Timesact