Reviews (1,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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App is easy to install & configure, and the customer support was super fast to resolve a small issue. Everything's working perfectly now!
The app is easy to install and easy to work with. Fantastic customer support! I used an email to answer a couple of questions and received a prompt reply. All the questions were resolved immediately and in the best way possible.
The onboarding experience went well! June was very friendly and helped me better understand the flow of the app and what to expect.
The onboarding call was super useful! I highly recommend taking advantage of the free 30 minute chat so they can help you set up the app and make sure everything on the backend is running smoothly. Great customer service!
The Timesact team responded quickly. They gave out direct solutions for me and even helped me to fix some issues that are not from the app. Thank you so much!
Love the app, very user-friendly and customizable to everyone preference. As for the customer service, top notch! Really quick replys and aims for the customer's best experience. Overall really satisfied.
We are very pleased to have discovered Timesact in the Shopify app store. The app is very user friendly, easy to set up and fits our needs perfectly. Andrei helped us with a few initial questions we had in a polite, prompt and professional manner. Thank you!
Thank you so much for the awesome review! Very glad I could be helpful and looking forward to some amazing pre-order sales for your company.
Best regards,
Andrei from Timesact
Super fast customer service. So helpful, and helped me set up the app in less than 10 minutes. Looks great, and compliments our website.
Easy to use and our video set-up call with Jolo was amazing. He was beyond helpful!
I just started using this app, after trying a couple of more established ones. It's very user friendly. Also, though some of the features are still being built, the customer service team managed to customize things for me, such as the badge and the text that goes around the button, in no time.
Thank you for the great review! Looking forward to an awesome partnership and ever greater pre-order sales!
Best regards,
Andrei from Timesact