Reviews (1,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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This app works beautifully and the support is amazing! I was able to set up pre-sell for items, limit the amount of pre-sales per SKU, and customize the verbiage for the "add to cart" button. I had a few questions when first installing the program and support was fast and got what I needed done quickly. This has been one of the most seamless and positive app experiences I've had in Shopify!
Thank you so much for the amazing review! Very happy to be your pre-order technology partners and looking forward to a great campaign.
Best regards,
Andrei from Timesact
We're in a mad rush to launch our shop and have some items for pre-order so installed timesact. Since our site is highly customised we had an issue getting the right colour for the "ribbon badge" on the products. Contacted timesact support and got a reply in 10 minutes. We granted collaborator access and Princess from support sorted the customisation straight away! Very pleased with the customer service and the app overall is really easy to use.
My onboarding was great! This app is so user friendly has everything I was looking for for my online shop!
Great app and excellent support! Highly recommended
the app works great and the support was fast and really efficient, helping us to develop a particular feature.
A really great app, and the customer support is second to none! I have only started using it, and I'm already wowed by the functionality. There are features that no other pre-sale app gives you, and for a really good price. Developer Andrei personally helped in setting up my shop and provided excellent communication. I'm looking forward to recommending the app to future clients and using it in my other personal stores! Highly recommended!
Thank you for the generous review! I'm thrilled you are enjoying the app and I am sure it will become a real money maker both for you and anyone to whom you recommend it to. Thank you for your support and I am really looking forward to a great long partnership.
Best regards,
Andrei from Timesact
Highly recommend scheduling an onboarding session. Jonathan and Rommel were very helpful and helped me confirm I had things set up properly and then showed me extra features I did not know about. Looking forward to launch day!
Cannot recommend this app and their support team enough! Thank you Jonathan - it's rare to have such great customer service. The app is incredibly user-friendly and does exactly what we need it to do. Highly recommend!
Onboarding was so smooth, timely and supportive. And for a small business owner like myself, pre-order function is super critical in order to get an estimate of orders I will have to fulfill. Thank you so much TimeSact team!
It is an excellent app. It is easy to use and has very friendly support. They offer an onboarding call that helps you understand how to use the app. Thank you for your excellent support!