Reviews (1,709)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

August 23, 2021

This app is very useful in taking pre-orders. Above all, their customer service is the BEST I have ever experienced with any app or shopify team member. Andrei went above and beyond in helping me understand how to use the app and other functions of shopify. Thank you!!

DELIGHTED BY, Inc
United States
1 day using the app
Kairock Partners SRL replied August 23, 2021

Thank you so much for the kind words and awesome review! I look forward to working together on your pre-order campaign. I see a lot of potential in our partnership.

Best regards,

Andrei from Timesact

June 26, 2023

I haven't used the app yet - but the FREE onboarding session to set up is fantastic great customer service and the app looks like it will be easy to use and integrate nicely with my store theme.

PetHaus
Australia
1 day using the app
April 9, 2022

I was really excited when I found Timesact in the app store. Most of my products are not readily available so it will be perfect for me while I'm waiting for stock to arrive. The app is really user-friendly and Andrei was extremely prompt and helpful when reached out for help. Thank you for making my experience great!

Living Rooms Unlimited
United States
1 day using the app
Kairock Partners SRL replied April 10, 2022

Thank you so much for the excellent review! Very happy to provide a positive customer support experience and value to your business with our app. Looking forward to a great pre-order campaign together and a long-term partnership that will see us both grow.

Best regards,

Andrei from Timesact

May 27, 2022

We switched to this app as our previous pre-order app stopped working and wasn't marking things for pre-order. We installed this app and reached out to have the coding sorted as our theme was a custom theme. Andrei replied right away helping get things sorted and explaining what he had done to make things work. We also asked him to help us get a huge chunk of our items into the pre-order listing and he did! Greatly appreciate Andrei assistance in getting the app running smoothly for us. I highly recommend this app + the amazing support.

MrMuffin'sTrains
United States
1 day using the app
Kairock Partners SRL replied May 31, 2022

Thank you so much for the great review! Very happy to have you aboard (no pun intended or maybe a little bit :)) and looking forward to a great long-term partnership with you.

Best regards,

Andrei from Timesact

July 10, 2021

Very good app and very good customer service I would highly recommend this app to other people. Definitely use them!

CASACARTA
United Kingdom
1 day using the app
Kairock Partners SRL replied July 10, 2021

Thank you for the awesome review! Happy to be your partner in growing sales with pre-orders.

Best regards,

Andrei from Timesact

August 3, 2023

I am new to Shopify and the 'apps' Working with Timesact has been great. They are very responsive and really take the time to walk through everything. Very Happy I chose Timesact.

eclissebeauty
United States
1 day using the app
March 24, 2023

THEY ARE JUST amazing and very complimet to Jonathan that has been very supportive and efficient.
great work guys

Marta Ray
Italy
1 day using the app
November 14, 2023

My set up call with Rommel was amazing. He guided me through all the apps potential and features. Explained everything in detail and did demo tests with me to show me the whole process. Really Recommend this app to merchants because of its easy to use platform and customer service. Thanks for all the help provided during my call!

stōhkt
Spain
1 day using the app
October 3, 2023

Timesact is a fantastic app and my video support with Rommel was one of the best customer service experiences I have had. I highly recommend Timesact and am excited to use this app going forward.

Magna Lens
United States
1 day using the app
October 17, 2021

I am glad to see that it supports Japanese to some extent.
The UI is simple and easy to understand, which helps.
Up to 10 products can be pre-ordered for free, which is helpful for small businesses. The support is great, very fast and accurate.

GentlemanFitnessClub
Japan
1 day using the app
Kairock Partners SRL replied October 18, 2021

Thank you for your support! I look forward to a great partnership and some amazing pre-order sales for your business.

Best regards,

Andrei from Timesact