Reviews (1,683)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Timesact dropped into our Shopify theme and looked great. Had a minor technical issue and glad I did because Andrei was sitting right there at the tech support desk and had everything straightened out in minutes via chat. Service like that makes it easy for us to trust Timesact with this crucial site function. Thanks Timesact.
Thank you for the awesome review! Looking forward to growing sales together with pre-orders.
Best regards,
Andrei from Timesact
I installed two apps before I got Timesact to help me take pre-orders. Both had some technical issues so I deleted them right away. I kept checking for another option and found this one. I installed it and everything was easy. However, I noticed my site with some glitches, so I contacted Andrei (the owner) who has a chat option once you install the app. He found some code that remained from the other two pre-order apps that weren't allowing my website to work properly with his. He cleaned it and helped me set up everything I needed and the way I needed to start offering pre-sales. With that customer support, you can't go wrong. The app works great now.
Thank you for the awesome review and for sharing your story to help others! There is always a solution to get everything right again as long as there is great communication and collaboration between the developer and the store owner. I'm very happy to be a part of your entrepreneurial journey and I look forward to your many many pre-order sales.
Best regards,
Andrei from Timesact
Super fast communication and support. Princess, their tech support agent, helped to fix my issue in no time.
Amazing onboarding session. June from your team answered all my questions and helped me set everything up.
Provided exactly what we needed, easy to use, and the customer service was quick and very helpful. Highly recommend!
It's really simple to install and use. Andrei was there ready to answer all my questions and concerns. Great customer support.
Thank you for the review! I look forward to working together to grow sales.
Best regards,
Andrei from Timesact
5 stars for sure! The app is great and has a lot of features. Also, I've reached out twice for support and it has always been timely and with great results.
The free onboarding session is definitely worth it to learn about all the features available that are easy to enable. I like that I can use one app for several things (pre-orders, coming soon, back in stock), which makes it easier to manage my store.
Functionality for what we are after is great - but the service that came with setting this up was FANTASTIC! 1:1 onboarding with June answered all my questions and more. Amazing customer support so far! 10/10 recommend.
Great App for any type of pre-order campaign. Andrei Pricop was available to help via chat and provided incredible support. A+ service
Thank you for the great review! Happy to help, always.
Best regards,
Andrei from Timesact