Reviews (1,683)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

December 6, 2022

Veldig god service, og et veldig fint verktøy å ta i bruk for noe så enkelt. Kundeservice hjelper med det du måtte trenge

Vality
Norway
About 1 hour using the app
November 2, 2022

I used this app to set up a preorder facility on our shopify site, it was easy to install and easy to navigate. I had to get customer support help with adding the preorder badge on the product image. The customer support by email was very efficient and got my problem sorted straight away. I couldn't understand how to use the live chat feature, that didn't work for me but emailing customer support did .

Benefield Spencer Glass Shop
United Kingdom
1 day using the app
December 19, 2021

Service is super fast and fixed my problem. Still testing out but seems very promising. Prices are very appropriate.

Lifepo.de
Germany
About 1 hour using the app
Kairock Partners SRL replied December 20, 2021

Thank you for the great review! I look forward to an amazing pre-order campaign for you and a great long term partnership between us that that will help us both grow.

Best regards,

Andrei from Timesact

June 2, 2023

The help was faster, and everything works fine, they have a good support, I'm very happy with this app.

CAT El Salvador
El Salvador
About 1 hour using the app
February 23, 2023

Really helpful customer services over live chat – they helped me to set this app up correctly :) speedy too!

Little’s
United Kingdom
About 1 hour using the app
March 20, 2023

They offer an onboarding call for everyone that downloads the app. I just had my call and it was super helpful. The staff is very kind and responsive!

Highly recommend!

we are allyr
Switzerland
About 1 hour using the app
October 20, 2023

Excellent customer service

Slim Calf Boots
United States
44 minutes using the app
January 26, 2021

I have used this app and it does seem as though it is the best out of all the others for the price. The only thing that is really missing is the opportunity to write down the expected delivery date when customers purchase

Salam Occasions
United Kingdom
44 minutes using the app
Kairock Partners SRL replied January 26, 2021

Thank you so much for the great review! I am happy to say that you can add a date both in the pre-order message and the in cart label to inform your customers of an approximate date of delivery. You can also write any other text in there. Happy to assist you personally so we can set it up together.

I hope we will grow sales together for a long time!

Best regards,

Andrei from Timesact

June 12, 2023

Trialling the plug-in but required assistance with a site theme bug. Princess was extremely helpful and sorted the issue very efficiently

Doona™ South Africa
South Africa
44 minutes using the app
July 25, 2023

Really easy to setup.
Support was instantly available and sorted out the issue i had instantly, very happy with the app thus far.

hashrate
South Africa
39 minutes using the app