Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

March 17, 2022

I have just started using it and am not sure of its functionality. It is helpful that they seem to have good support such as chat.

mookiesato
Japan
About 2 hours using the app
Kairock Partners SRL replied March 17, 2022

Thank you for the great review and for working with us on your pre-order campaign! I bet you'll be a Timesact pro in no time and great sales will follow.

Best regards,

Andrei from Timesact

August 19, 2022

This app provides excellent functionality and customer service. Very responsive and accommodating to requests.

Lane 201
United States
About 2 hours using the app
April 20, 2023

Definitely use the onboarding session!! I had an absolutely amazing session with June. She showed me how to use every aspect of this app and that there are also tutorials. They have customer support via email and chat in case you do get stuck! This app is incredibly easy to use and understand! Thank you June! You Rock!

#BeKind Online Shop
United States
About 2 hours using the app
April 12, 2023

Very awesome, received through information that was easy to follow directions. This is exactly what I was looking for my business!!

Hair Opulence
United States
About 2 hours using the app
April 18, 2023

Incredible customer service. The single best experience I've had with any app. Chat response was immediate, and they fixed a badge display issue on my theme without having store access. They even saw that I had a theme-added "In Stock, Ready to Ship" line added on my product page and that it might be confusing during pre-order. They said it looked nice and hid it when the pre-order was activated instead of me having to remove it. App does everything that I want it to do.

Old 18
United States
About 2 hours using the app
September 7, 2022

Service client au top, problème compris et régler rapidement, très réactif et très gentil ! je recommande !!

Le Sudiste Shop
France
About 2 hours using the app
July 7, 2023

Probably the best most efficient support I have ever received on an app. Truly & Highly recommend this app for managing pre-orders and for super quick installation support.

Zorora Sofas
South Africa
About 2 hours using the app
January 2, 2021

L'appli répond parfaitement à mes attentes à ce stade, ultra facile à paramétrer sans toucher au design du site. Le service client est vraiment top, on vous répond vite et on vous fait même du sur mesure sur des demandes techniques. Continuez comme ça les gars !

Plata Paris
France
About 2 hours using the app
Kairock Partners SRL replied January 2, 2021

Merci beaucoup pour vos aimables paroles ! Il est toujours motivant de travailler avec des entrepreneurs qui se soucient suffisamment de nous aider à améliorer notre application.

J'espère que 2021 dépassera toutes vos attentes en matière de ventes et que nous y jouerons un rôle.

Je vous salue,

Andrei du Timesact

February 10, 2023

Amazing app, we had so much trouble with other pre-order apps and this one fixed it all. Amazing support, helped us within minutes!

HEIRESS BEVERLY HILLS
United States
About 2 hours using the app
September 4, 2022

This app is great. I added around 5-6 pre-order apps and none of them are as good or slick as this one.
I cant emphasise this enough - if you are looking for a pre-order app, ignore the other ones in the shopify store, this is the best one. The cherry on top is the customer service by Andrei - absolutely fantastic, he even helped clear my site of old code left by the other pre-order apps.

Real Aquatics
United Kingdom
About 2 hours using the app