Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

Edited September 8, 2021

Andrei has been extremely helpful and the app is running great. I added one new "pre-order" product and now adding more. Great app and fantastic support!

My Tori Belle
United States
About 2 years using the app
Kairock Partners SRL replied September 8, 2021

Thank you for the awesome review! I’m sure your pre-order sales will go through the roof.

Best regards,

Andrei from Timesact

May 7, 2021

App works great, it's affordable and the customer support always goes above and beyond for us. I highly recommend it! And ask Andrei for help anytime you need it. And I'm glad we'd switched to Timesact!
Keep up the good work Andrei!

Turbo Swim Asia
Singapore
About 2 years using the app
Kairock Partners SRL replied May 7, 2021

Thanks for the great review! We're happy you chose us too and looking forward to even more pre-order sales in the future.

Best regards,

Andrei from Timesact

December 27, 2021

-Easy to use
-Great communication and support -Always updating features. -I would Highly recommend this app

Fluf Gifts
Australia
About 2 years using the app
Kairock Partners SRL replied December 28, 2021

Thank you so much for the great review! Looking forward to hitting some amazing milestones together for your business.

Best regards,

Andrei from Timesact

May 3, 2022

This app is affordable and straight to the point; it is easy to set up and does exactly what it is meant to do. The best part of this app though is Andrei; he has provided the best customer support I have ever received from an app! And that is not an understatement. Thank you!

Brooklyn Tweed
United States
About 2 years using the app
Kairock Partners SRL replied May 3, 2022

Thank you for the wonderful words! The road to getting the app just right is a long one and filled with many challenges but I am grateful for all the amazing people that take that journey with us. I count you among them and I treasure all the valuable feedback you have provided. Will try each day to live up to your words.

Best regards,

Andrei from Timesact

May 31, 2022

I installed this app and toyed around with the settings - within 5mins Andrei had customised the pre order message on my Shopify theme! Best pre order app I have installed to date!

Protec Recovery
United Kingdom
About 2 years using the app
Kairock Partners SRL replied June 7, 2022

Thank you so much for the kind words! I'm sure your pre-order campaign will be a hit.

Best regards,

Andrei from Timesact

January 5, 2023

This feature has helped us retain customers by tracking an allowing pre orders on sought after items. Technical support even went as far as to reach out on social when our outlook was down.

DiamondBoxx
United States
About 2 years using the app
January 8, 2022

This app has helped us a lot. They responded immediately when the pre-order button slowed down. Easy to use and great! Thank you very much!

bad hair day.
Japan
About 2 years using the app
Kairock Partners SRL replied January 9, 2022

Thank you so much for the great review! Looking forward to a great partnership that will help both of our businesses grow.

Best regards,

Andrei from Timesact

December 7, 2021

Ich habe diese App für unseren Shop Seelenfroh verwendet. Ich bin sehr zufrieden mit dieser App. Sie ist sehr leicht zu bedienen und Andrei unterstützt uns zusätzlich bei Einstellungen, wenn nötig. Er kümmert sich gut um seine Kunden. Vielen Dank Andrei

Seelenfroh
Germany
About 2 years using the app
Kairock Partners SRL replied December 8, 2021

Vielen Dank für die tolle Bewertung! Ich freue mich sehr, ein Teil des Erfolgs Ihres Shops zu sein und freue mich auf eine großartige langfristige Partnerschaft, die uns beiden hilft, zu wachsen!

Mit freundlichen Grüßen,

Andrei von Timesact

February 24, 2022

I really love how simple to use this app is for my pre-order list. A lot of options to play around with. Also their live chat option is great with very fast response and very helpful.

Saachistyle.com
United States
About 2 years using the app
Kairock Partners SRL replied February 24, 2022

Thank you so much for the great review! Happy to be playing a small role in your store's success.

Best regards,

Andrei from Timesact

Edited May 25, 2021

Really good support. When I needed the app to come through before a big launch Andrei was able to fix it right away. App has great potential and I wasn't able to find another pre order app with a discount feature and ribbon feature in one.

Shoe Charms City
United States
About 2 years using the app
Kairock Partners SRL replied May 25, 2021

Thank you so much for your awesome feedback! I look forward to working with you to make the app a lot better and grow your sales with pre-orders.

Best regards,

Andrei from Timesact