Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

May 3, 2022

This app is affordable and straight to the point; it is easy to set up and does exactly what it is meant to do. The best part of this app though is Andrei; he has provided the best customer support I have ever received from an app! And that is not an understatement. Thank you!

Brooklyn Tweed
United States
About 2 years using the app
Kairock Partners SRL replied May 3, 2022

Thank you for the wonderful words! The road to getting the app just right is a long one and filled with many challenges but I am grateful for all the amazing people that take that journey with us. I count you among them and I treasure all the valuable feedback you have provided. Will try each day to live up to your words.

Best regards,

Andrei from Timesact

January 5, 2023

This feature has helped us retain customers by tracking an allowing pre orders on sought after items. Technical support even went as far as to reach out on social when our outlook was down.

DiamondBoxx
United States
About 2 years using the app
January 8, 2022

This app has helped us a lot. They responded immediately when the pre-order button slowed down. Easy to use and great! Thank you very much!

bad hair day.
Japan
About 2 years using the app
Kairock Partners SRL replied January 9, 2022

Thank you so much for the great review! Looking forward to a great partnership that will help both of our businesses grow.

Best regards,

Andrei from Timesact

December 7, 2021

Ich habe diese App für unseren Shop Seelenfroh verwendet. Ich bin sehr zufrieden mit dieser App. Sie ist sehr leicht zu bedienen und Andrei unterstützt uns zusätzlich bei Einstellungen, wenn nötig. Er kümmert sich gut um seine Kunden. Vielen Dank Andrei

Seelenfroh
Germany
About 2 years using the app
Kairock Partners SRL replied December 8, 2021

Vielen Dank für die tolle Bewertung! Ich freue mich sehr, ein Teil des Erfolgs Ihres Shops zu sein und freue mich auf eine großartige langfristige Partnerschaft, die uns beiden hilft, zu wachsen!

Mit freundlichen Grüßen,

Andrei von Timesact

February 24, 2022

I really love how simple to use this app is for my pre-order list. A lot of options to play around with. Also their live chat option is great with very fast response and very helpful.

Saachistyle.com
United States
About 2 years using the app
Kairock Partners SRL replied February 24, 2022

Thank you so much for the great review! Happy to be playing a small role in your store's success.

Best regards,

Andrei from Timesact

Edited May 25, 2021

Really good support. When I needed the app to come through before a big launch Andrei was able to fix it right away. App has great potential and I wasn't able to find another pre order app with a discount feature and ribbon feature in one.

Shoe Charms City
United States
About 2 years using the app
Kairock Partners SRL replied May 25, 2021

Thank you so much for your awesome feedback! I look forward to working with you to make the app a lot better and grow your sales with pre-orders.

Best regards,

Andrei from Timesact

May 20, 2021

Awesome pre order app with great functionality and super easy to use. Support is off-the-charts awesome. Andrei was quick to help me with some quick customisations and also personally messaged me about a recent update thats got the app working even faster. Great stuff - 5 stars all round.

Gamer Gear Direct
Australia
About 2 years using the app
Kairock Partners SRL replied May 20, 2021

Thank you for the amazing review! Happy to help you grow even bigger with pre-orders.

Best regards,

Andrei from Timesact

October 18, 2021

I rate the support 5 stars because Andrei was very kind and very fast at responding to my emails. He was patient with me as I asked numerous questions, and ultimately was able to solve my overall issue. I just started my membership, so I cant quite say how its working for me as I am still learning to navigate my store, plugin, etc.. but I wouldn't mind coming back with a follow up review.

Rejuvinations Shoes
United States
About 2 years using the app
Kairock Partners SRL replied October 19, 2021

Thank you for the awesome review! It was my pleasure and I'm sure your pre-order sales will be amazing.

Best regards,

Andrei from Timesact

January 16, 2023

We used this App for pre-orders of The DanceSocks. We needed to give our manufacturers in North Carolina a chance to catch up after Covid. This App worked perfectly. Our customers were happy and it really helped keep things rolling. The support was incredible!

THE HAPPY DANCING COMPANY
United States
About 2 years using the app
April 12, 2021

Made pre-order option very easy to add to our store. integration was very straightforward. exactly what our shop needed. Andrei was also very responsive and helpful in accommodating my questions. My concern was clarified right away. Highly recommend! :)

Nin and Yang
Philippines
About 2 years using the app
Kairock Partners SRL replied April 12, 2021

Thank you for the great review! Happy to help and I'm sure we will sell a lot of products together with pre-orders!

Best regards,

Andrei from Timesact