Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

February 22, 2021

Timesact is very easy to use and set up, and when I ran into an issue, support was super responsive and helpful. They care about the product and its customers. Highly recommended!

APERÇU Eyewear
United States
Almost 2 years using the app
Kairock Partners SRL replied February 22, 2021

Thank you for the awesome review! Looking forward to helping you grow sales and develop the app further together.

Best regards,

Andrei from Timesact

June 23, 2022

Esta aplicacion me ha facilitado mucho la vida para colocar los artículos en estatus de "pre-pedido". El soporte fue muy buenjo y en cuestion de minutos me arreglaron el pequeño problema que tuve. La recomiendo!

ELVATRON
Costa Rica
Almost 2 years using the app
Kairock Partners SRL replied June 29, 2022

Gracias por la increíble reseña. Estamos deseando trabajar juntos a largo plazo.

Saludos cordiales,

Andrei de Timesact

October 30, 2021

Great app and service! Especially thanks Andrei's countless and quick help! I tried multiple pre-order apps and finally landed on this one. 1. The pre-order UI matches our theme. Andrei also help to update the pre-order label match our theme too which is a great plus!
2. When I just used the app there is a conflict with the button state on our theme. Andrei quickly helped to fix it and cleaned up our code from other apps. 3. We have regional stores, Andrei has a lot of patience and quickly updated all the changes to our regional stores too. The app works great so far! Simple and exactly what we are looking for.

TEMAI
United States
Almost 2 years using the app
Kairock Partners SRL replied October 31, 2021

Thank you so much for the awesome detailed review! It's my pleasure to help and I am sure we will have a great partnership that will help both our businesses grow.

Best regards,

Andrei from Timsact

July 7, 2022

I had a question and needed help with the app and Andrei was awesome! I'm really enjoying this app for my store

Naturally Replenish
United States
Almost 2 years using the app
Kairock Partners SRL replied July 16, 2022

Thank you so much for the kind words! Looking forward to a great collaboration.

Best regards,

Andrei from Timesact

June 20, 2022

Le support est incroyable, je n'ai jamais vu ça. L'entreprise intervient directement sur la boutique pour régler ce qui ne fonctionne pas. Application géniale.

Solki
France
Almost 2 years using the app
Kairock Partners SRL replied June 22, 2022

Merci beaucoup pour ces mots gentils ! Je suis heureux de pouvoir vous aider et j'attends avec impatience de belles ventes pour votre boutique.

Meilleures salutations,

Andrei de Timesact

October 11, 2022

I chose Timesact as a preorder app based on the reviews and am very glad I did. The app is fairly straightforward to use; however, I discovered that given my custom store template the pre-order button was appearing only on product pages and not the home page. As other reviewers mentioned, Andrei is incredibly responsive. After setting up an onboarding call, Andrei arrived prepared to talk through a solution, oriented me to the app features I had not yet used, and provided clear instructions for next steps. The custom implementations were complete and functional within a few hours of our call. As a free plan user this is exactly the kind of support that would make me want to upgrade!

K-drama Bingo by Kingo Games, LLC
United States
Almost 2 years using the app
March 21, 2022

Amazing customer service. Andrei was great to work with on some custom changes. The app does what it says it will do. Now just waiting for pre-orders!

TOPDON USA
United States
Almost 2 years using the app
Kairock Partners SRL replied March 21, 2022

Thank you so much for the wonderful review! Looking forward to a great partnership that will take us both to the next level.

Best regards,

Andrei from Timesact

December 19, 2022

Excellent app for pre orders. We have tried so many different apps that it is refreshing to find one that actually makes our life easier. They also have great support.

Freedom Rave Wear
United States
Almost 2 years using the app
July 5, 2022

This is a great addition to my shop as I make quite unique items and only make one at a time so instead of them showing as sold out now I can offer them as pre order. I like the discount feature you can use too, offering an incentive to customers to buy pre order. I had some issues getting it to work with my theme but Andrei fixed it perfectly, very quickly and even provided a video on how use it for best effect tailored to my shop. Very impressed with the communication and speed of his customer service.

CelticSynergy
United Kingdom
Almost 2 years using the app
Kairock Partners SRL replied July 6, 2022

Thank you so much for the great review! Very happy to provide value to your business and looking forward to some great sales.

Best regards,

Andrei from Timesact

October 29, 2021

The app Timesact was great. The app did the job well and even better was the service provided. Really quick turnaround on response and resolved my query straight away. Would highly recommend. Thank you!

The Gratitude Place
Australia
Almost 2 years using the app
Kairock Partners SRL replied October 29, 2021

Thank you so much for the awesome review! Very happy to be of service and that the app has provided value for your business.

Best regards,

Andrei from Timesact