Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

January 14, 2022

I must say your customer support is really top-rated!! I installed your app today and met 4 problems, so i contacted the support, all of my 4 problems are solved within 4 hours. I am so happy and so satisfied. Thanks Andrei for your professional and fast help!! it is really appreciated. your team members are soo cool!! will look forward to your updated version, gonna keep using your app!!

Maydollybaby
China
Almost 2 years using the app
Kairock Partners SRL replied January 15, 2022

Thank you for the awesome review! Happy to help always and looking forward to your amazing pre-order campaign.

Best regards,

Andrei from Timesact

January 18, 2024

非常的好用,我很喜欢,

S-TEAM OVERLAND
Canada
26 days using the app
Edited August 5, 2021

We have been using the app for about 2 weeks and it does exactly what we needed it to do. Easy to setup pre-order and it allows us to customize the pre-order with a discount, limited quantities and expiry on the pre-order. Customer support was also great when we ran into issues with integrating the app with our theme. Very fast response and Andrei was able to modify our theme so that the app works on the product page, collection page and even the quick add screen. Highly recommend if you want to setup pre-orders the right way.

Coffee Addicts
Canada
Almost 2 years using the app
Kairock Partners SRL replied August 6, 2021

Thank you for the amazing review! I'm happy our app is already having an impact on your sales and I am excited to reach new milestones in the future.

Best regards,

Andrei from Timesact

June 16, 2022

Great app that has really empowered our ability to sell this season. Andrei is very attentive and a rapid problem solver who goes out of his way to help with extra customisation if required. I would definitely recommend this app.

Mar y Viento
United Kingdom
Almost 2 years using the app
Kairock Partners SRL replied June 22, 2022

Thank you for the great review! Happy to help anytime.

Best regards,

Andrei from Timesact

May 27, 2021

Uses the app so that my customers can pre-order products that are not in stock. Works well, likes that you can change color and design so that it fits with brand identity. Recommend.

LENOITES
Sweden
Almost 2 years using the app
Kairock Partners SRL replied May 27, 2021

Thank you for the wonderful review! Looking forward to even more sales growth for your store with pre-orders in the future.

Best regards,

Andrei from Timesact

November 15, 2022

This preorder app is easy to set up and works great. The few questions and minor tech issues that we ran into were quickly resolved by the app support team.

Almanac Planting Co
United States
Almost 2 years using the app
April 19, 2022

We have been using this app for a couple of weeks now and the functionality is exactly what we need for backorders. Specifically we are leveraging this app for the back order tag on the collection page, messaging on the PDP, and email notifications. We are not using the in cart messaging due to the complexity of our theme, but is something we will likely use in the future. Andrei has been INCREDIBLY helpful - he was willing to set up a call to demo the app and it has been pretty user friendly to use since. Definitely reach out to him if you have any questions! We are also excited for other features that are being worked on to be added to the app.

Bullstrap
United States
Almost 2 years using the app
Kairock Partners SRL replied April 24, 2022

Thank you so much for the amazing review! It's our pleasure and privilege to support awesome businesses like yours on your way to ever greater success. Thank you for letting us be a part of your entrepreneurial journey.

Best regards,

Andrei from Timesact

September 25, 2021

I wish I had added pre-order to my website earlier. I had some things that needed looking over and I was helped out very quickly.

Island Living Australia
Australia
Almost 2 years using the app
Kairock Partners SRL replied September 25, 2021

Thank you for the kind words and support! I've pumped that the app is providing value to your business and I look forward to a long partnership that will help both our businesses grow.

Best regards,

Andrei from Timesact

July 3, 2023

I did my very first sold out order thanks to the free version of Timesact. I'm a very happy camper and once I learned how to use it it was totally worth it!

bravoromeo
United States
Almost 2 years using the app
May 4, 2022

The instructions on integrating this app to my shopify was easy to follow (very intuitive to use even for not-so-techy people like me). When I requested for support RE: badge activation on my products, they responded and took action quickly. This is a nifty tool especially for sellers who'd like some level of customization for their shopify pre-order app.

shoploveauntie
Philippines
Over 1 year using the app
Kairock Partners SRL replied May 9, 2022

Thank you so much for the great review! Best of luck with your pre-order campaign!

Best regards,

Andrei from Timesact